Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Hawa Ahmed

Summary

Highly-motivated professional offering exceptional customer service skills and a positive attitude. Proactive in assisting others and actively listening to deliver top-quality care. Strong communication abilities ensure clear and effective interactions.

Overview

6
6
years of professional experience

Work History

Service Desk Representative & Cashier

Wegmans
Tyson
10.2021 - Current
  • Communicate with customers & resolve problems
  • Answer phone calls, handle cash, keep customer invoice confidential
  • Proactively offer additional assistance for the customer
  • Flexible & Adapt to new changes
  • Trained about 5 people in various departments (self-checkout, service desk, and pulling carts).

Mail Order Clerk, Cashier, Busser, and Waiter

The Swiss Bakery
Springfield
09.2019 - 05.2020
  • Managed inventory to accurately stock items and minimize expiration
  • Sort and Measure dimension, weight to outgoing mail
  • Organized and clean space around.

Sports Program

KEEN
02.2019 - 05.2019
  • Communicated well with other volunteers
  • Worked with disabled kids ages 12-16.

Education

B.S. Business Administration -

Northern Virginia Community College
Annandale, VA

Skills

  • Work well in high-pressured environments
  • Operated working at the desk alone for hours
  • Code switching
  • Microsoft (word, excel, and PowerPoint)

Accomplishments

  • Received positive feedback from manager and promoted to Service Desk

Timeline

Service Desk Representative & Cashier

Wegmans
10.2021 - Current

Mail Order Clerk, Cashier, Busser, and Waiter

The Swiss Bakery
09.2019 - 05.2020

Sports Program

KEEN
02.2019 - 05.2019

B.S. Business Administration -

Northern Virginia Community College

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Hawa Ahmed