Hawa Juvane
Secaucus,NJ
Summary
Proactive, customer-orientated, licensed, professional with over 7 years of experience in Property & Casualty underwriting, 2 years in banking customer services, experienced in training and mentoring new members of staff . Always looking to learn new skills, take on extra responsibilities, and grow professionally. Have a proven record of surpassing underwriting targets, worked in busy, pressurized environments where high standards are expected.
Overview
11
11
years of professional experience
Work History
Commercial Lines Account Assistant Manager
Brown & Brown Insurance
10.2023 - Current
- Interact with clients to address all servicing needs.
- Processing of policies, endorsements , and audits.
- Enter policy data into AMS 360 management system.
- Order Loss Runs for loss analysis and re-marketing accounts.
- Proficient in carrier web-sites for quoting when re-marketing an account or adding additional lines of coverage.
- Utilize Image Right system to keep track of all pending items.
- Communicate with carriers for all underwriting matters, audits, endorsements carries recommendations etc.
- Issue Certificates of insurance and evidences of property.
- Assist Account Managers on loss analysis, process and issue binders.
- Assist Account Managers on preparing renewal rating quote based on applications.
- Attending general queries and client complaints.
Insurance Underwriter
Global Alliance - Insurance, SA
07.2016 - 06.2023
- Risk analysis and underwriting of Property Casualty Workman Compensation, Automobile Insurance, renewals and new business based on GA guidelines and polices;
- Develop long term relationships with wholesale brokers, agents and reinsurance partners;
- Ensure 90% Renewals and the 25% of New Business on a monthly basis;
- Ensure quality services delivery and portfolio management;
- Issuance of normal policies,fronting policies,co-reinsurance,endorsements, amendments cancelation and reinstatement of insurance policies;
- Authorization of policy issuance depending on the level of authority;
- Cooperate and collaborate with State filling ,Claims, Credit Control, and Reinsurance department in oder to offer the best service to our clients.
- Assist with underwriting audits and provision of general information;
- Attending general queries, service delivery, client complaints.
Corporate Client Service Support Officer
Standard Bank Group
01.2014 - 01.2016
- Accounts management, establishing conditions for transactions, inclusion of signatories, cancellation of account signatories, system updates of transactions conditions, account closing
- Account opening for new and existing clients, KYC management for all clients (i.e
- Corporate / institutions and individual);
- Account updates on system, le updates, as per de ned requirements for account opening and maintenance for CIB clients (compliance with internal policies and procedures established by legal and compliance departments);
- Provision of information to auditors, confirmation of requested information for auditing purpose
- This entails engagement with credit and product counterparties;
- Attending general queries, service delivery, client complaints;
- Continuous database monitoring of high risk clients.
Client Account Manager
MZN Constructions Lda
05.2013 - 01.2014
- Conducting client market research;
- Client information management;
- Develop plans and proposals for services delivery;
- Issuance of contracts for service delivery.
Education
CPCU - Risk Management
The Institutes Knowledge Group
Certicate of Prociency (COP) Short Term Insurance -
Insurance Institute of Zimbabwe
2022
Bachelor's degree - Business Management
Business School of São Tomas University. Maputo
2019
Skills
- Risk management
- Data analysis
- Team negotiation
- Business development
- Policy quoting and pricing
- Policy renewal
- Administrative project management
Timeline
Commercial Lines Account Assistant Manager
Brown & Brown Insurance
10.2023 - Current
Insurance Underwriter
Global Alliance - Insurance, SA
07.2016 - 06.2023
Corporate Client Service Support Officer
Standard Bank Group
01.2014 - 01.2016
Client Account Manager
MZN Constructions Lda
05.2013 - 01.2014
CPCU - Risk Management
The Institutes Knowledge Group
Certicate of Prociency (COP) Short Term Insurance -
Insurance Institute of Zimbabwe
Bachelor's degree - Business Management
Business School of São Tomas University. Maputo
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