Hawa Sesay
University of Memphis
Memphis,TN
1
Certification
3
years of professional experience
Work History
Assistant Store Manager
1 Month- Supervised daily operations to ensure store efficiency and staff productivity.
- Managed the cash register efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Resident Advisor
2 Years 6 Months- Facilitated community-building activities to foster resident engagement and strengthen relationships
- Cultivated communication, time management, and productivity skills through interactions with residents
- Oversaw front desk operations to assist residents with inquiries and services
- Administered disciplinary actions to effectively resolve resident concerns and maintain community standards
Call Center Representative
4 Months- Assisted donors with inquiries and product information, contributing to increased customer satisfaction
- Documented donor interactions to identify trends, guiding effective service improvements
- Engaged in professional development to refine service skills and better customer needs
- Updated donor accounts, addresses and contact information within call management databases
Education
Bachelor of Science - Health Studies
- GPA: 3.7
- Minor: Medical Assisting; Nutrition, Health, &. Wellness
Certification
BLS Certification: American Heart Association, Expires: September 2027
Affiliations
- University of Memphis Helen Hardin Honors College Ambassador
- NAACP Housing & Economic Chair
- 7x Dean's List Recipient
Timeline
Assistant Store Manager
Lids
06.2026 - CurrentRead More
Call Center Representative
St. Jude Children's Research Hospital - ALSAC
02.2026 - 06.2026Read More
Resident Advisor
University of Memphis
01.2024 - CurrentRead More
University of Memphis
Bachelor of Science from Health Studies
Read More