Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hawa Syeda

Summary

Transition Specialist with a robust skill set in Smartsheet, Outlook, and Salesforce, offering 6 years of diverse experience in customer service and HR transition management. Demonstrates exceptional organizational abilities and a collaborative approach to problem-solving, having successfully led projects to streamline operations and enhance client satisfaction. Eager to leverage expertise in data validation and employee onboarding to drive seamless integration and efficiency in future roles.

Overview

9
9
years of professional experience

Work History

Cashier

HEB
10.2019 - Current
  • Improved customer satisfaction by assisting with locating items, answering questions, providing directions, and bagging/packing orders and purchases. Boosted client's retention by greeting and delivering prompt/friendly service. Resolved complaints and issued credits for returned merchandise. Reported store management on products, shortages, and damages through regular feedback.
  • Trained new baggers and cashiers at HEB.
  • Promoted special/popular products by executing robust selling techniques.
  • Streamlined operational activities by processing checks, debit/credit cards, EBTs, WIC checks, refunds, The Borgen Project

Transition Specialist

Insperity
09.2024 - 03.2025
  • Supported the MidMarket Project Managers in the on-boarding of new clients
  • Ordered client/employee benefit materials
  • Lead transition projects for mid-market clients, ensuring seamless integration through systematic data validation and employee documentation processing.
  • Mapped Client given data within the Bulk import link
  • Execute comprehensive data scrubbing operations, identifying critical gaps and implementing solutions for state-specific HR requirements.
  • Facilitate on-site client orientations, providing hands-on support for I-9 certifications and resolving complex payroll registration challenges.
  • Spearhead special projects including character standardization initiatives while maintaining accurate benefit classification and departmental structures.
  • Worked in AIMS, client addresses, Positions, Client roles, depts/locations and benefit classing updates
  • Worked in WF generating payroll registration status reports for clients

HR Intern

The Borgen Project
02.2022 - 05.2022
  • Leveraged multiple platforms to update job postings
  • Facilitated awareness and access to potential employment opportunities by notifying various groups/classes about available job positions
  • Scheduled phone screens/on-site interviews and planned recruitment-related events to facilitate human resources and recruiting teams

Sales Associate

Edwin Interprise Inc.
02.2016 - 10.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Bachelor of Arts - Social Science and Humanities, Psychology

University of Houston-Downtown
Houston, Texas
05.2022

Skills

  • Office Management
  • Scheduling
  • Customer Service
  • Data Entry
  • Multitasking
  • Time management
  • Attention to detail
  • New hire onboarding
  • Decision-making
  • Microsoft office
  • Employee onboarding
  • Teamwork orientation
  • E-mail and telephone communication

Languages

Fluent in Urdu
Sindhi
Hindi
& English

Timeline

Transition Specialist

Insperity
09.2024 - 03.2025

HR Intern

The Borgen Project
02.2022 - 05.2022

Cashier

HEB
10.2019 - Current

Sales Associate

Edwin Interprise Inc.
02.2016 - 10.2019

Bachelor of Arts - Social Science and Humanities, Psychology

University of Houston-Downtown

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