Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hayam Elfatatry

West Caldwell,NJ

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

27
27
years of professional experience

Work History

Small Business Owner

Divine Moments Online Jewelry
06.2018 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.

Sales Specialist

Eden Jewerly
07.1997 - 01.2003
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Provided first-rate service to all customers and potential customers.
  • Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
  • Drafted, finalized and submitted paperwork to complete sales.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.

Education

BBA - Marketing

University of Cairo
Cairo Egypt

Skills

  • Small business operations
  • Planning and execution
  • Vendor Relations
  • Business marketing
  • Business growth and retention
  • Budget Management
  • Purchasing and planning
  • Sales Tracking
  • Desktops, Laptops, and Mobile Devices
  • Direct Sales
  • Client Account Management

Languages

Arabic
Full Professional

Timeline

Small Business Owner

Divine Moments Online Jewelry
06.2018 - Current

Sales Specialist

Eden Jewerly
07.1997 - 01.2003

BBA - Marketing

University of Cairo

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Hayam Elfatatry