Hayat Ebied
Englewood,NJ
Summary
Dedicated Field Service Technician enthusiastic about working In IT s with successful record of completing projects on time. Knowledgeable in Hardware and software . Solid career history comprising more than 6 years.
Overview
3
3
years of professional experience
Work History
Field Service Technician
ASAP Professionals
New York, NY
06.2019 - Current
- Managed on-site and off-site installation, repair, maintenance and test tasks.
- Adjusted machine settings to maximize performance and equipment longevity.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Operated hand tools and power equipment according to company safety procedures.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Patched holes, sewed tears and ripped seams or darned defects using needles and thread or sewing machines.
- Liaised with internal departments to optimize productivity and efficiency.
- Created and followed detailed maintenance schedules for IT equipment, resulting in 60% increase in equipment lifetime.
- Checked, repaired and repacked survival equipment to meet specifications.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Spread out articles or materials and examined for holes, tears and other defects.
Education
Bachelor Of Accountancy - Business Administration
Cairo University
Cairo, Egypt 08.2009
Skills
- Issue Escalation
- Quality Assurance Controls
- Installation and Maintenance
- Hardware and software installation
- Technical Analysis
- Technical Support
- Customer training
- Workflow Management
- System repairs
Timeline
Field Service Technician
ASAP Professionals
06.2019 - Current
Bachelor Of Accountancy - Business Administration
Cairo University
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