Haydee Paule
Ketchikan,AK
Summary
Detail-oriented food service professional known for exceptional team collaboration and customer service. Experienced in training staff and implementing best practices in inventory management, committed to driving efficiency and quality in every operational aspect.
Overview
23
23
years of professional experience
Work History
Food Service Assistant
PeaceHealth Ketchikan Medical Center
Ketchikan, Alaska
12.2024 - Current
- Stocked department shelves with food supplies while maintaining organization and inventory accuracy.
- Replenished condiments, utensils, and other kitchen supplies after trayline service.
- Assisted in the preparation of food items according to recipes and menus.
- Operated cash register to process cash, and credit card transactions.
- Labeled containers with date of preparation to ensure proper rotation of stock.
- Maintained cleanliness and safety standards in work areas, including floors, equipment, utensils, dishes, and refrigerators.
- Operated dishwashers to wash dishes and other cooking utensils.
Manager
McDonald's Restaurant
Ketchikan, Alaska
03.2013 - 12.2024
- Supervised daily operations to ensure efficient service delivery.
- Monitored and maintained optimal stock levels for food, packaging, and cleaning supplies to meet daily operational needs.
- Implemented inventory rotation (FIFO) to minimize waste and control costs.
- Trained new staff on customer service and food safety standards.
- Coordinated team meetings to improve communication and workflow processes.
- Processed customer transactions using POS systems and balanced cash drawers daily to ensure accuracy.
- Implemented process improvements, resulting in an increase in operational efficiency.
Crew Member
McDonald's Restaurant
Ketchikan, Alaska
06.2002 - 03.2013
- Prepared food items following established recipes and safety guidelines.
- Operated cash register and processed customer transactions accurately.
- Maintained cleanliness of dining area and kitchen equipment throughout shifts.
- Stocked supplies and ingredients to ensure readiness for busy service periods.
- Communicated effectively with customers to address inquiries and resolve issues.
- Completed opening and closing tasks such as setting up workstations, and restocking supplies.
Education
High School Diploma -
Lubao Institute
Pampanga, Philippines06-1991
Skills
- Operational efficiency
- Inventory management
- Team leadership and training
- Team collaboration
- Process improvement
- Customer service
Timeline
Food Service Assistant
PeaceHealth Ketchikan Medical Center
12.2024 - Current
Manager
McDonald's Restaurant
03.2013 - 12.2024
Crew Member
McDonald's Restaurant
06.2002 - 03.2013
High School Diploma -
Lubao Institute