Haydee Quijano
Columbus,WI
Summary
- Motivated and detail-oriented professional seeking to launch a career in materials management. Skilled in scheduling, organization, and multitasking in fast-paced environments. Proficient in Excel and experienced in using spreadsheets for tracking and planning. A dependable team player who adapts quickly to changing demands and remains focused on results. Brings strong communication skills, physical stamina, and a commitment to following procedures and supporting team success. Eager to take on new challenges and contribute to organizational goals with energy and enthusiasm.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
University of Wisconsin Medical Foundation
09.2012 - 05.2018
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Manage multiple tasks efficiently and keep track of patient information.
- Understanding basic medical terms to communicate effectively with healthcare professionals
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
Education
Associate of Science - Nursing
Southwestern College
Chula Vista, CA05-2022
Graduate Certificate - CNA
San Diego Medical College
San Diego, CA09-2021
Skills
- Skilled in task organization
- Dependable and hardworking
- Problem-solving
- Attention to detail
- Knowledgeable in medical terminology
- Electronic medical records
- Responsive to changing needs
- Experience with Epic Systems
- Teamwork and collaboration
- Multitasking Abilities
- Inventory monitoring and management
- Data documentation
Languages
Spanish
Native or Bilingual
Timeline
Medical Receptionist
University of Wisconsin Medical Foundation
09.2012 - 05.2018
Associate of Science - Nursing
Southwestern College
Graduate Certificate - CNA
San Diego Medical College