Summary
Overview
Work History
Education
Skills
Languages
Timeline
Manager

Haydee Rioss

Lynwood

Summary

Dynamic manager with a proven track record at Denim Exchange, excelling in team leadership and customer service. Enhanced customer satisfaction through effective problem-solving and communication, while optimizing inventory management to reduce waste. Recognized for achieving sales targets and fostering a collaborative work environment that drives productivity.

Overview

9
9
years of professional experience

Work History

Manager

Dispensary
04.2022 - Current
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Established specific goals and objectives for team members.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Fostered a structured and secure environment for staff and visitors.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Managed opening and closing procedures to ensure seamless daily operations.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Manager

Denim Exchange
03.2016 - 05.2021
  • Inspired staff to achieve higher levels of work involvement.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Improved marketing to attract new customers and promote business.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Established team priorities, maintained schedules and monitored performance.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Makeup Advisor

Macys
01.2019 - 03.2020
  • Addressed client needs effectively to ensure satisfaction.
  • Effective communication and presentation skills to confidently advise customers
  • Demonstrated exceptional sales skills by surpassing sales targets.

Education

South East High School
South Gate, CA
06.2018

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Sales management
  • Workforce management
  • Teamwork and collaboration
  • Problem-solving
  • Sales techniques
  • Goal setting
  • Organizational skills

Languages

Spanish
Full Professional

Timeline

Manager

Dispensary
04.2022 - Current

Makeup Advisor

Macys
01.2019 - 03.2020

Manager

Denim Exchange
03.2016 - 05.2021

South East High School

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Haydee Rioss