Haydee Rodriguez
New City,NY
Summary
Organized and detail-oriented with12 years of healthcare experience. Self-motivated, strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Great working on the computer such as with Microsoft office excel, Epic Certified, EHR system , EMR system, intergy, HHAeXchange, Elations , OfficeAlly, Kantime and various other internet sites familiar with quick books,sycle...
Skilled Medical Billing Coordinator with background in streamlining billing procedures, maintaining patient records, and ensuring compliance with medical regulations. Strengths include strong analytical skills, ability to work well under pressure, thorough understanding of insurance processes, and familiarity with various coding systems such as ICD-10. Previously implemented efficient filing systems that improved record accessibility and decreased processing times.
Overview
15
15
years of professional experience
Work History
Medical Billing Coordinator
Accucare Nursing and Home care
03.2024 - Current
- Coding and diagnoses and procedures
- Assigning the correct codes to diagnoses, procedures, treatments, and services for an invoice on the CMS-1500 form
- Preparing and sending claims and invoices for payment
- Tracking payments, billing metrics, and trends
- Following up with insurance companies and schools about outstanding invoices that are unpaid
- Obtaining prior authorization
- Obtaining single case agreements and rates
- Identifies and resolves billing queries/problems
- Codes services provided utilizing CPT and ICD-10 coding
- Planning and supervising billing and collection operations
- Coordinating with other departments to ensure the accuracy of billing information
- Prepares correspondence letter
- Over all managed billing and collection operations within the company
Medical assistant
Community Medical and dental
04.2023 - 09.2023
- Taking medical histories
- Explaining treatment procedures to patients
- Preparing patients for examinations
- Assisting the physician during examinations
- Collecting and preparing laboratory specimens
- Performing basic laboratory tests
- Instructing patients about medication and special diets
- Preparing and administering medications, including by intramuscular, intradermal, and subcutaneous injections—including vaccinations/immunizations, as directed by a physician or other licensed provider (e.g., a nurse practitioner or physician assistant)
- Transmitting prescription refills as directed
- Taking electrocardiograms, vitals
- Making referrals and ordering blood work
Medical assistant/Medical receptionist
North East Orthopedics/Meac
03.2022 - 07.2023
- Complete accurate documentation of patient visits
- Greet and attend to patients in person and over the phone
- Professionally assist doctors, staff, visitors, and patients
- Answer all phone calls in a professional and courteous manner
- Perform all duties within HIPAA regulations
- Schedule appointments between doctors and patients
- Setting up medical equipment
- Changing dressings
- Removing sutures
- Prepared exam rooms
- Pull x-ray or mri orders into patient charts
- Email or mail patients scripts and blood orders
- Calculating and collecting payments for services like procedures, tests or surgeries office visits
- Print x-ray on disc etc..
PCC (Patient Care Coordinator)
Beltone hearing aid center
05.2022 - 07.2022
- Using data to do analytical tasks and charting tasks related to patient information
- Communicating with patients about their status and condition through emails, phone and face-to-face conversation
- Managing patient accounts with contact information, insurance and financial information in a confidential manner
- Scheduling patient visits and answer questions, including billing and preparation
- Ensuring services comply with state and federal regulatory requirements
- Checking insurance and coverage
- Creating new files
- Serves patients by greeting and helping them, scheduling and answered referring inquiries
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
- Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays
- Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area
- Ensures availability of treatment information by filing and retrieving patient records
- Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims
- Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs
- Helps patients in distress by responding to emergencies
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information
- Maintains operations by following policies and procedures, reporting needed changes
- Contributes to team effort by accomplishing related results as needed
Medical Receptionist
Allegheny valley hospital
02.2018 - 08.2020
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Arrange travel and accommodations, and prepare vouchers
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
rockland psychiatric center (environmental)
09.2016 - 04.2017
- Cleaning and supplying designated building areas
- Performing and documenting routine inspection and maintenance activities
- Carrying out heavy cleansing tasks and special projects
- Clean and supply designated building areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc)
- Perform and document routine inspection and maintenance activities
- Carry out heavy cleansing tasks and special projects
- Notify management of occurring deficiencies or needs for repairs
- Make adjustments and minor repairs
- Stock and maintain supply rooms
- Cooperate with the rest of the staff
- Follow all health and safety regulations
Handlers company
01.2016 - 02.2017
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Establish, develop and maintain positive business and customer relationships
- Reach out to customer leads through cold calling
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Track sales and status reports
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
- Keep abreast of best practices and promotional trends
- Continuously improve through feedback
Gertrude private care
10.2015 - 08.2016
- Prepare meals,cook
- Assist people in hospices and day programs
- Keep records of services performed
- Record and note clients' condition and progress
- Report changes to case manager
- Check patient's pulse rate, temperature, and respiration rate
- Perform prescribed exercises and other physical therapy
- Change dressings
- Turn or ambulate patient
- Provide skin care
- Massage limbs
- Ensure equipment is functioning properly
- Replace batteries on equipment
- Prepare food and feed patient
- Provide counseling on diet and exercise
- Perform light housekeeping
- Provide patient with groceries
Katz law firm
01.2014 - 05.2016
- Provided office support services so as to make sure efficiency
- Provided word-processing and clerical support
- I worked on the computer a lot Microsoft etc..
- Assisted customers over phone
- Friendly and outgoing personality
- I did collection work I called people who are late on payments, who did not pay the company they write bad checks too, and who did not pay off there medical debts
- I handled the debtors files
- I made over160 calls a day
KarAine PRIVATE home care
01.2014 - 09.2015
- Prepare meals,cook
- Assist people in hospices and day programs
- Keep records of services performed
- Record and note clients' condition and progress
- Report changes to case manager
- Check patient's pulse rate, temperature, and respiration rate
- Perform prescribed exercises and other physical therapy
- Change dressings
- Turn or ambulate patient
- Provide skin care
- Massage limbs
- Ensure equipment is functioning properly
- Replace batteries on equipment
- Prepare food and feed patient
- Provide counseling on diet and exercise
- Perform light housekeeping
- Provide patient with groceries
Uv3 sunglass
04.2012 - 02.2014
- Forecasting sales developing out of the box sales strategies/models and evaluating their effectiveness
- Met assigned targets for profitable sales growth in assigned product lines
- I also had to coach and professional development to team-member sales associates in order to enhance their product knowledge and sales skills
- I had to make sure the customers were satisfied with everything they heard about the product and would want to buy it
Babysitter
06.2009 - 01.2014
- Prepare meals, cook
- Bath and dress children
- Clean up dining area after meal
- Accompany children in parks and activities
- Keep children’s bathrooms orderly throughout work hours
- Perform child related everyday jobs as directed by parents
- Vacuum room and areas used by children
- Align and organize children’s bedroom and play areas
- Supervise children’s activities in their own rooms and play areas
- Oversee children’s homework
- Keep the kitchen neat and orderly during work hours
Lord and Taylor, West Nyack
12.2012 - 03.2013
- Delivered prompt, accurate and excellent customer service
- Developed client relationships and earned reputation for exceeding sales goals
- Answering the phone and making outgoing phone calls were done on a daily basics
- Computer skills, such as Microsoft word and excel were used on a daily basics
- Processed cash and checks
- Examined checks for identification and endorsement
Office assistant, Nanuet
09.2011 - 04.2012
- Organize office and assist associates in ways that optimize procedures
- Sort and distribute communications in a timely manner
- Create and update records ensuring accuracy and validity of information
- Schedule and plan meetings andappointments
- Monitor level of supplies and handle shortages
- Resolve office-related malfunctions and respond to requests or issues
- Coordinate with other departments to ensure compliance with established policies
- Maintain trusting relationships with suppliers, customers and colleagues
- Perform receptionist duties when needed
Education
GED -
Boces
06.2013
Skills
- Strong work ethic
- Time management
- Exceptional customer service
- Excellent multi-tasker
- Excellent communication skills
- Excellent problem solver
- Reliable and dependable
- HIPAA compliance
- Electronic health records management
- Payment posting
- Accounts receivable management
- CPT coding
- Claims review
- Information requests
- Electronic claims
- Critical thinking
- Multitasking and organization
- Patient billing
- Teamwork and collaboration
- Insurance claims processing
- Records maintenance
- Work prioritization
- Procedure coding
- Reimbursements
- Billing codes
- Patient collections
- Knowledgeable in [software]
- Invoice processing
- ICD-10 coding
- Insurance claims
- Submission of medical claims
- CMS-1500 billing forms
- Medicare and medicaid process
- Customer service
- Insurance verification
- Collection calls
- Regulatory compliance
- Medical terminology
- Data entry
- Information inputting
- ICD-10
- Insurance billing
- Medical billing
- Claim review
Timeline
Medical Billing Coordinator
Accucare Nursing and Home care
03.2024 - Current
Medical assistant
Community Medical and dental
04.2023 - 09.2023
PCC (Patient Care Coordinator)
Beltone hearing aid center
05.2022 - 07.2022
Medical assistant/Medical receptionist
North East Orthopedics/Meac
03.2022 - 07.2023
Medical Receptionist
Allegheny valley hospital
02.2018 - 08.2020
rockland psychiatric center (environmental)
09.2016 - 04.2017
Handlers company
01.2016 - 02.2017
Gertrude private care
10.2015 - 08.2016
Katz law firm
01.2014 - 05.2016
KarAine PRIVATE home care
01.2014 - 09.2015
Lord and Taylor, West Nyack
12.2012 - 03.2013
Uv3 sunglass
04.2012 - 02.2014
Office assistant, Nanuet
09.2011 - 04.2012
Babysitter
06.2009 - 01.2014
GED -
Boces