Hayden Agnew
Los Angeles,California
Summary
Dedicated and versatile with a track record in various customer-centric roles. With a background encompassing cashiering, tutoring, childcare, and hospitality, I bring a multifaceted skill set to any team. Demonstrated proficiency in providing efficient service, fostering positive relationships, and adapting to dynamic environments. Known for my strong communication skills, attention to detail, and ability to thrive in fast-paced settings. Seeking to leverage my diverse experiences and passion for customer satisfaction in a new opportunity where I can contribute effectively and continue to grow professionally.
Overview
5
5
years of professional experience
Work History
Cashier
Urban Plates
12.2022 - 06.2023
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Restocked and organized merchandise in front lanes.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Managed time efficiently in order to complete all tasks within deadlines.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Server and Busser
Urban Plates
12.2022 - 07.2023
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Tutor
At Home Tutoring LA
02.2021 - 08.2023
- Conducted review sessions to help students prepare for tests.
- Leveraged technology and visual aids to engage students and enhance learning.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Assessed student learning needs and provided relevant instruction to close knowledge gaps.
Summer Camp Counselor
JCA Shalom
06.2022 - 08.2022
- Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
- Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
- Worked with children of varying age, interest, skill, and developmental levels.
- Worked with kids from the second they woke up to the second they fell asleep (sleepaway camp)
Private Nanny
Private
07.2023 - 09.2023
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Played games, worked on puzzles, and read books to young children.
- Provided a nurturing environment for infants, ensuring their safety and well-being at all times.
- Assisted with housekeeping duties as well as running errands.
Babysitter
(Multiple Clients Throughout Many Years)
01.2019 - 09.2023
- Planned fun outings and educational activities to keep children entertained.
- Communicated with parents regarding children's progress and development, raising any issues.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Communicated positively with children and guardians.
Education
Student - Anthropology And Geography, Minor in Biology
Cal Poly San Luis Obispo
San Luis Obispo, CA06.2027
Skills
- Cash Register Operations
- Relationship Building
- Customer Service
- Time management skills
Timeline
Private Nanny
Private
07.2023 - 09.2023
Cashier
Urban Plates
12.2022 - 06.2023
Server and Busser
Urban Plates
12.2022 - 07.2023
Summer Camp Counselor
JCA Shalom
06.2022 - 08.2022
Tutor
At Home Tutoring LA
02.2021 - 08.2023
Babysitter
(Multiple Clients Throughout Many Years)
01.2019 - 09.2023
Student - Anthropology And Geography, Minor in Biology
Cal Poly San Luis Obispo
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