Summary
Overview
Work History
Education
Skills
Timeline
Generic

YVETTE FUNDERBURK

Virginia Beach,VA

Summary

I have 21 years of experience, including as an Assistant Manager, as a Sales Associate and as a Hairstylist in industries including General Merchandise Stores, Eating and Drinking Places and Home Furniture, Furnishings, and Equipment Stores. Most recently, I have been working as an Assistant Manager at Family Dollar from April 2015 to January 2017. My skills and experiences include: Mainframe. I hold a High School Diploma degree in general from Bayside High School and hold a commetcial foods degree in cooking from Career Development Center and hold a certificate degree in cosmetology from Virginia Beach Beauty and Barber Academy. Punctual and honest Job Title with solid background in Type environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Committed and hardworking Job Title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Trustworthy and dedicated Job Title with Number years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Reliable Job Title offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in Type areas and flexible with changing business needs. Reliable employee seeking Job Title position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

29
29
years of professional experience

Work History

Cashier

Long John Silvers
virginia beach
04.2008
  • Prepared food
  • Served food
  • Took customer payments
  • Used a cash register
  • Counted cash and made correct change
  • Processed payments made with credit and debit cards
  • Used basic math to add up bill
  • Accurately recorded customer orders
  • Stocked service area
  • Served customers in a low-cost, fast-service dining environment
  • Informed kitchen staff of supply shortages
  • Explained special customer orders to kitchen staff.

Rideshare Driver

Lyft And Uber
Virginia Beach, VA
06.2023 - Current
  • Boosted earnings through efficient route planning and strategic scheduling of rides.
  • Collaborated with fellow drivers to share insights on optimal routes or strategies for maximizing earnings during peak times.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Assisted riders with special needs or accessibility requirements, ensuring their comfort throughout the journey.
  • Expanded knowledge of local attractions and points of interest to better assist passengers with recommendations or directions when requested.
  • Streamlined administrative tasks such as billing inquiries or dispute resolution using effective problem-solving skills within the rideshare platform.

Cashier

7 Eleven Store
Virginia Beach, VA
10.2022 - 04.2023
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Personal Care Assistant

Hand And Heart
Virginia Beach , VA
05.2021 - 03.2022
  • Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
  • Promoted independence with structured routines and clear communication to support clients in their daily lives.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
  • Assisted clients with meal planning and preparation, taking into consideration dietary restrictions and preferences for optimal nutrition.

Assistant Manager

Family Dollar
columbus
04.2015 - 01.2017
  • Used software tools including: Computers Directed workers in a retail setting
  • Managed a store
  • Performed accounting duties
  • Performed personnel duties such as recruitment, training, evaluation
  • Greeted and assisted customers
  • Responded to customer questions and complaints
  • Directed workers in sales, inventory, checking cash receipts, customer service
  • Monitored sales floor to ensure customer satisfaction
  • Inventoried stock
  • Reordered stock
  • Mentored staff and helped them handle difficult sales.

Sales Associate

Macys
chesapeake
01.2011 - 06.2013
  • Sold merchandise at a retail store
  • Sold clothes, home goods, electronics
  • Greeted customers
  • Helped customers find what they wanted
  • Showed customers how to use and care for merchandise
  • Helped customers choose items
  • Rang up bills, using cash registers
  • Answered customer questions
  • Kept current with sales and promotions
  • Upheld rules for payments and exchanges
  • Placed special orders
  • Used basic computer skills.

Hairstylist

Greatclips
chesapeake
06.2009 - 01.2011
  • Provided hair treatments
  • Worked in a salon
  • Shampooed and conditioned hair using appropriate products
  • Cut and styled hair
  • Talked with clients about the styles they wanted
  • Suggested haircuts and styles to suit clients' hair types and facial features
  • Kept developing hairstyling skills
  • Gave chemical treatments such as perms
  • Used curling irons, blow dryers
  • Prepared bills and took client payment
  • Licensed cosmetologist
  • Licensed hairdresser.

Teller

Colonial Downs
chesapeake
10.2006 - 02.2008
  • Used mainframe console/teller machine
  • Entered data quickly and accurately
  • Calculated money exchanges
  • Maintained adequate cash supply in drawer
  • Worked directly with the public to provide customer service
  • Demonstrated proficiency in math
  • Used adding machines
  • Determined customer requirements
  • Counted, sorted and packaged currency.

Collection Specialist

Anchor Receivables Management
norfolk
06.2006 - 01.2008
  • Used software tools including: Computers Contacted customers with past-due balances
  • Arranged for debate repayment
  • Established repayment schedules
  • Answered customer questions about problems with their accounts
  • Advised customers of necessary actions and strategies for debt repayment
  • Persuaded customers to pay outstanding debts
  • Located and monitored overdue accounts using computers Recorded and updated information about the financial status of customers and collection efforts
  • Noted address changes
  • Received payments and posted amounts paid to customer accounts
  • Used online databases to identify delinquent customers.

Assistant Manager

Smartstyles
chesapeake
07.2003 - 06.2005
  • Directed workers in a retail setting
  • Led a successful sales team
  • Managed a store
  • Purchased merchandise from vendors
  • Created budgets
  • Performed accounting duties
  • Performed personnel duties such as recruitment, interviewing, hiring, training, evaluation, discipline
  • Greeted and assisted customers
  • Responded to customer questions and complaints
  • Directed workers in sales, checking cash receipts, customer service
  • Inventoried stock
  • Reordered stock.

Salon Owner

Self Employed
chesapeake
08.1995 - 08.2003
  • Oversaw daily operations
  • Ensured consistent high quality customer service
  • Communicated and implemented company policy
  • Handled staffing duties such as recruitment, hiring, training
  • Ensured efficient, adequate staffing while managing labor expenses
  • Supervised staff and evaluated staff job performance
  • Fostered a positive work environment
  • Promoted staff teamwork
  • Used customer feedback to modify and improve services
  • Implemented marketing programs
  • Managed budget for payroll
  • Managed a point of sale system.

Education

High School Diploma - undefined

Bayside High School

commetcial foods: cooking - undefined

Career Development Center
Virginia Beach, VA

certificate: cosmetology - undefined

Virginia Beach Beauty and Barber Academy

Forklift - Forklift

Tidewater Community College Workforce Solutions
Portsmouth, VA
12.2023 - 12.2023

OSHA Certified - Osha

Tidewater Community College Workforce Solutions
Portsmouth, VA
12.2023 - 12.2023

Certified Logistics Technician - Logistics And Materials Management

Tidewater Community College Workforce
Portsmouth, VA
11.2023 - 12.2023

Certified Logistics Assistant - Logistics And Materials Management

Tidewater Community College Workforce
Portsmouth, VA
09.2023 - 10.2023

Skills

Languagesundefined

Timeline

Forklift - Forklift

Tidewater Community College Workforce Solutions
12.2023 - 12.2023

OSHA Certified - Osha

Tidewater Community College Workforce Solutions
12.2023 - 12.2023

Certified Logistics Technician - Logistics And Materials Management

Tidewater Community College Workforce
11.2023 - 12.2023

Certified Logistics Assistant - Logistics And Materials Management

Tidewater Community College Workforce
09.2023 - 10.2023

Rideshare Driver

Lyft And Uber
06.2023 - Current

Cashier

7 Eleven Store
10.2022 - 04.2023

Personal Care Assistant

Hand And Heart
05.2021 - 03.2022

Assistant Manager

Family Dollar
04.2015 - 01.2017

Sales Associate

Macys
01.2011 - 06.2013

Hairstylist

Greatclips
06.2009 - 01.2011

Cashier

Long John Silvers
04.2008

Teller

Colonial Downs
10.2006 - 02.2008

Collection Specialist

Anchor Receivables Management
06.2006 - 01.2008

Assistant Manager

Smartstyles
07.2003 - 06.2005

Salon Owner

Self Employed
08.1995 - 08.2003

High School Diploma - undefined

Bayside High School

commetcial foods: cooking - undefined

Career Development Center

certificate: cosmetology - undefined

Virginia Beach Beauty and Barber Academy
YVETTE FUNDERBURK