Hayden Crick
Delphi,IN
Summary
Customer Service Specialist with over 1 year of experience in elevating guest experiences and optimizing service quality. Skilled in addressing concerns, maintaining operational efficiency, and ensuring cleanliness. Highly organized with strong time management abilities and adaptability to evolving environments. Committed to enhancing customer satisfaction and delivering personalized service.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
Delphi, Indiana
06.2025 - Current
- Prepared food items according to McDonald's quality and safety standards.
- Operated kitchen equipment to assemble and cook menu items efficiently.
- Maintained cleanliness of workstations, dining areas, and restroom facilities.
- Assisted customers with orders, ensuring a positive dining experience.
- Collaborated with team members to meet peak service demands effectively.
- Handled cash transactions accurately at the front counter and drive-thru.
- Participated in training sessions to learn new menu items and procedures.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
Education
High School Diploma -
Delphi Community High School
Delphi, IN05-2027
Skills
- Effective communication skills
- Ability to work under pressure
- Self-motivated individual
- Exceptional client care
- Training and coaching proficiency
- Sales and marketing knowledge
- Customer service excellence
- Relationship building
- Problem-solving abilities
- Active listening skills
- Goal-oriented mindset
- Sales experience
- Attention to detail
- Scheduling and calendar management
- Money handling and accounting skills
- General office duties
- Telephone communication skills
- Administrative support functions
- Transportation and errands management
- Self-directed professional
- Valid driver's license holder
- Multitasking and organizational skills
Timeline
Crew Member
McDonald's
06.2025 - Current
High School Diploma -
Delphi Community High School