Hayden Davis
West Lafayette,OH
Summary
Versatile and results-driven professional with a proven track record at The Fix On Main L.L.C., adept in relationship building and mechanical troubleshooting. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional verbal communication and hand tools proficiency. Achieved significant repeat business through dynamic client engagement and superior service delivery.
Overview
8
8
years of professional experience
Work History
Owner
The Fix On Main L.l.C.
03.2021 - 12.2024
- Managed day-to-day business operations 6-7 days a week.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Interacted well with 15-30 customers daily to build connections and nurture relationships.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Dasher
DoorDash
03.2018 - 01.2021
- Managed multiple orders (1-3) simultaneously, prioritizing tasks to ensure efficiency.
- Improved customer satisfaction by providing timely and accurate deliveries.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Operated delivery vehicles safely and efficiently.
- Completed daily pre- and post-trip vehicle inspections.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Sales Manager
AutoZone
03.2018 - 04.2019
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped dozens of customers locate products and checked store system for merchandise at other sites.
- Processed customer orders accurately and timely, improving overall satisfaction rates.
- Adhered to company guidelines for performance and compliance.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Organized parts storage and stocked inventory according to established guidelines.
- Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
- Collaborated with team members to consistently achieve and exceed monthly sales targets.
- Cross-sold related products when assisting customers with purchases, increasing average transaction values.
Dishwasher
Raven's Glenn
08.2016 - 05.2017
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Stored dishes, utensils and kitchen equipment in proper locations.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
Education
Metric PowerSport Technician - Metric Powersports (atvs, Motorcycles, Jet Skis)
Powersport Institute
Cleveland, OH02-2019
High School Diploma -
Ridgewood Local Schools
West Lafayette, OH06-2017
Skills
- Customer relations
- Relationship building
- Verbal and written communication
- Power tools usage
- Engine diagnostics
- Brake systems
- Workplace safety
- Carburetor repair
- Adaptability to change
- Mechanical troubleshooting
- Preventative maintenance
- Hand tools proficiency
- Mechanical assembly
Timeline
Owner
The Fix On Main L.l.C.
03.2021 - 12.2024
Dasher
DoorDash
03.2018 - 01.2021
Sales Manager
AutoZone
03.2018 - 04.2019
Dishwasher
Raven's Glenn
08.2016 - 05.2017
Metric PowerSport Technician - Metric Powersports (atvs, Motorcycles, Jet Skis)
Powersport Institute
High School Diploma -
Ridgewood Local Schools
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