Hayden Defren
Liverpool
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
6
6
years of professional experience
2023
2023
years of post-secondary education
Work History
Sales Representative
T.J. Sheehan Distributing
Liverpool
02.2020 - Current
- Develop strong customer relationships through frequent follow-ups and meetings.
- Present product information to clients, enhancing their understanding and engagement.
- Collaborate with team members to strategize sales approaches and improve performance.
- Listen to customer needs to identify and recommend best products and services.
Customer Service Coordinator
Wegmans
Liverpool
04.2019 - 02.2024
- Assisted team members with training on company policies and customer interaction techniques.
- Managed customer inquiries through various channels, ensuring timely responses.
- Coordinated customer service activities, including responding to inquiries, resolving complaints, and providing product information.
Education
Business Administration
Onondaga Community College
Syracuse, NY 01.2021 - 09.2023
Liverpool High School
Liverpool, NYSkills
- Customer relationship management
- Sales strategy development
- Professionalism
- Competitive analysis
- Situational awareness
- Respect
- Unwavering work ethic
Affiliations
- I allow myself to appreciate the time I have with customers and co-workers who share the same passion and enthusiasm I do for the services the company provides.
- Incredible passion for all sports, as I've been surrounded by them and also participate whenever I get the chance.
References
References available upon request.
Extra Comment
I want to say thank you for your time and considering me for this opportunity.
Timeline
Business Administration
Onondaga Community College
01.2021 - 09.2023
Sales Representative
T.J. Sheehan Distributing
02.2020 - Current
Customer Service Coordinator
Wegmans
04.2019 - 02.2024
Liverpool High School