Hayden Fisher
Sioux City
Summary
Customer service professional with a proven track record at Kwik Star and Hy-vee, excelling in guest satisfaction and support. Skilled in timely service delivery at resolving customer concerns, enhanced the shopping experience while maintaining accurate cash handling. Committed to fostering a welcoming environment and driving sales through effective product recommendations.
Overview
3
3
years of professional experience
Work History
Guest Service
Kwik Star
08.2024 - Current
- Provided courteous and friendly guest service from point of arrival through departure.
- Helped eliminate potential theft of products by providing exceptional guest service and maintaining awareness while on sales floor.
- Answered questions about store policies and addressed customer concerns.
- Made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Customer Service Cashier
HyVee
10.2022 - 08.2024
- Utilized POS system to handle customer cash and credit card transactions.
- Counted money in drawers at beginning and end of each shift.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Redeemed coupons to discount purchases.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
High School Diploma -
West High
Sioux City, IA05-2024
Skills
- Communication
- Conflict resolution
- Time management
- Adaptable
- Data analysis
- Multitasking
Timeline
Guest Service
Kwik Star
08.2024 - Current
Customer Service Cashier
HyVee
10.2022 - 08.2024
High School Diploma -
West High