DeMaria Anderson
Mount Pleasant,MI
Summary
Hardworking, great communication, and problem solving with a helpful background in guest service at Target. With also having proven leadership as a Cheer Captain and Girl Scout Leader, having teamwork and community engagement. Skilled in activity organization and emotional support, committed to inclusivity and enhancing guest satisfaction.
Overview
9
9
years of professional experience
Work History
Guest Service
Target
Homewood, IL
09.2024 - 08.2025
- Resolved customer issues through effective communication and problem solving techniques.
- Handled escalated issues, ensuring timely resolution and customer satisfaction.
- Trained new team members on customer service protocols and operational procedures.
Cheer Captain
Thornwood Highschool
South Holland, IL
11.2022 - 05.2025
- Led team practices, bettering performance through great and helpful communication.
- Made choreographed routines, combining creativity and teamwork to engage audiences.
- Organized fundraising events, building community support and promoting team spirit.
Girl Scout Leader
Girl Scouts
Calumet City, IL
07.2016 - 11.2023
- Led troop meetings to better teamwork and develop leadership skills among young girls.
- Organized community service projects, enhancing engagement and social responsibility within the troop.
- Developed events for outdoor activities, promoting environmental awareness and physical fitness.
- Mentored volunteers, providing guidance on best practices for troop management and youth development.
Skills
- Guest service and assistance
- Team motivation
- Self-discipline
- Activity organization
- Emotional support
- Behavior management
- Inclusivity and diversity
- Leadership
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Communication
Timeline
Guest Service
Target
09.2024 - 08.2025
Cheer Captain
Thornwood Highschool
11.2022 - 05.2025
Girl Scout Leader
Girl Scouts
07.2016 - 11.2023