Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tniyah Miller

Winter Haven,FL

Summary

Dedicated professional with a proven track record in hospitality and guest service excellence, notably at Little Lake Play. Fostering positive relationships, and enhancing customer loyalty through exceptional service. Demonstrates strong multitasking abilities and a commitment to maintaining clean, welcoming environments. Expertise in guest assistance and teamwork, driving significant improvements in service quality.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Guest Service

Little Lake Play
10.2024 - Current
  • Provided exceptional guest service by quickly resolving disputes or discrepancies related to gameplay or payouts.
  • Provided exceptional guest service through friendly interactions, accurate information dissemination, and prompt assistance with requests or concerns.
  • Facilitated clear communication between different departments to optimize overall guest service quality.
  • Increased player loyalty by developing personalized relationships and providing exceptional guest service.
  • Collaborated with colleagues to maintain a smooth workflow and uphold high levels of guest service excellence consistently.

Babysitter

Carilly
07.2024 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.

Culver’s Crew Member

Culver’s
01.2023 - 07.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

High School Diploma -

Winter Haven High School
Winter Haven, FL
05.2024

Skills

  • Guest Service Excellence
  • Guest service and assistance
  • Hospitality and Guest Service
  • Friendly customer service

Certification

CPR & AID certified

Timeline

Guest Service

Little Lake Play
10.2024 - Current

Babysitter

Carilly
07.2024 - Current

Culver’s Crew Member

Culver’s
01.2023 - 07.2024

High School Diploma -

Winter Haven High School

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Tniyah Miller