Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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KHRISTOPHER UPTON

Houston,US

Summary

Personable Guest Services Agent with experience communicating with guests to provide information, solve problems, and provide outstanding service. Recognized on a regular basis for outstanding performance and contributions to the [Industry] industry's success. Strong hospitality knowledge and a desire to build customer loyalty.

Overview

9
9
years of professional experience

Work History

Guest Service

Toyota Center
Houston, TX
09.2021 - Current
  • Answer guests' questions and address any concerns they may have
  • Assisted visitors with their requests for dining and tourist attractions by researching various venues and locations.

cashier

Five Below
Houston, TX
06.2017 - 06.2018
  • Keeping the checkout areas clean and orderly
  • I'm double-checking credit approval
  • Was in charge of arranging and stocking [Type] merchandise
  • Handled products and equipment according to sanitary and safety standards.

Education

Music - Some college (No degree) -

San Jacinto College North Campus
Houston, TX

High School Diploma -

North Shore Senior High School
Houston, TX
05.2010

Skills

  • Guest experiences
  • Customer service
  • Policy and procedure adherence
  • Guest communication
  • Attentive service
  • Guest Service Excellence
  • Guest Services

Accomplishments

  • Achieved a raise by exceeding expectations.
  • Because I did so good i guest services at Toyota Center, I was rewarded a bonus at the end of basketball season.

Timeline

Guest Service

Toyota Center
09.2021 - Current

cashier

Five Below
06.2017 - 06.2018

High School Diploma -

North Shore Senior High School

Music - Some college (No degree) -

San Jacinto College North Campus