Marcelle Belongia
Rhinelander,WI
Summary
With a proven track record at Kwik Trip, I excel in enhancing guest service through personable interactions and strategic improvements. My commitment to safety and hospitality ensures a welcoming environment. Leveraging my skills in guest service excellence, I consistently achieve high satisfaction rates, contributing to a 20% increase in customer retention.
Overview
10
10
years of professional experience
Work History
Guest Service
Kwik Trip
09.2015 - Current
Waiting on guests- stock cooler stock freezer - pull bakery produce meat and fresh case to stock .. Clean store - make and change coffee bar- Make sure restrooms are fresh and clean -Change inside : outside Garbages.. Sell items on sale each week - Shop and help guests while we do DoorDash.. Check in Vendors
Make sure Safety is a priority!!
Education
GED -
New Berlin West High School
New Berlin, WI07.1986
Skills
- Hospitality and guest service
- Guest service improvements
- Guest service excellence
- Personable guest service
Accomplishments
Helped guests throughout the years shop and give them recommendations and pumped their fuel for the elders.. Made a bunch of friends and acquaintances through out the years that I will always cherish
Timeline
Guest Service
Kwik Trip
09.2015 - Current
GED -
New Berlin West High School