Wyatt Riggs
Winona ,MN
Summary
Dynamic professional with a proven track record in guest service at Kwik Trip, along with Prior Management position at Pizza Hut, excelling in customer assistance and attention to detail. Skilled in utilizing hand tools and computer systems, I effectively addressed customer concerns, enhancing satisfaction and loyalty. My leadership in team settings has consistently driven operational improvements and sales growth. I am well accumulated to outdoor weather and terrain.
Overview
2026
2026
years of professional experience
Work History
Guest Service
Kwik Trip
- Provided exceptional guest service, resulting in repeat business and positive word-of-mouth referrals.
- Provided exceptional guest service through courteous interactions and prompt attention to special requests or dietary restrictions.
- Supported fellow team members during peak hours, ensuring optimal staffing levels for superior guest service delivery.
- Provided exceptional guest service by responding promptly to inquiries and assisting with any concerns or requests from patrons.
- Participated in regular staff meetings to discuss improvements in operations and guest service strategies.
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Provided exceptional guest service through attentive listening and prompt responses to inquiries or concerns.
- Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
- Contributed to team meetings by suggesting improvements for guest service procedures.
Maintenance Technician
RHP Properties
Winona, MN
06.2022 - Current
- Followed safety protocols to minimize workplace accidents.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Operated varied hand and power tools to complete repairs.
- Lawn/Snow Care
General Manager
Pizza Hut
Winona, MN
08.2018 - 07.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
Education
High School Diploma -
Winona Senior High School
Winona, MN09.2018
Skills
- Guest service and assistance
- Customer service standards
- Hand Tools
- Computer Systems
- Attention to Detail
Timeline
Maintenance Technician
RHP Properties
06.2022 - Current
General Manager
Pizza Hut
08.2018 - 07.2023
Guest Service
Kwik Trip
High School Diploma -
Winona Senior High School