Hayden Heffernan
Saint Paul,MN
Summary
Results-driven Lube Technician with a proven track record at Millers Service, excelling in customer service and vehicle inspections. Expert in oil changes and multi-point inspections, consistently reducing vehicle downtime. Dependable and safety-conscious, I enhance client satisfaction through efficient service and strong relationship-building skills.
Offering strong understanding of mechanical systems and genuine enthusiasm for automotive care, eager to learn and develop in professional environment. Contributes problem-solving abilities and willingness to acquire new technical skills through practical experience and training. Ready to use and develop mechanical aptitude and customer service skills in Aircraft Support Mechanic role.
Work History
Lube Technician
Millers Service
06.2024 - 11.2024
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Elevated overall service experience for clients through skilled tire rotations, brake inspections, fluid checks, and filter replacements as needed.
- Reduced vehicle downtime for clients by performing thorough inspections and identifying necessary repairs.
- Exceeded performance targets regularly by quickly diagnosing problems and executing appropriate solutions.
- Contributed to safe working environment by adhering to health and safety protocols and reporting hazards.
- Maintained cleanliness and order in service area, promoting professional work environment.
- Kept detailed records of services performed, aiding in accurate tracking of vehicle maintenance history.
- Ensured customer trust with transparent communication about necessary services and repair costs.
- Contributed to team success by collaborating with colleagues on complex repairs and maintenance tasks.
- Supported business growth through consistent delivery of top-notch service, resulting in positive client referrals.
- Successfully met deadlines for scheduled services while maintaining a focus on accuracy during fast-paced shifts.
- Improved workshop efficiency, organizing tools and equipment for easy access during repairs.
- Collaborated with team of technicians to solve complex mechanical issues, sharing knowledge and skills.
- Protected customer vehicles during service, employing careful handling and protective coverings
Education
High School Diploma -
06-2024
- [Number] GPA 2.87
Skills
- Customer service
- Dependable and responsible
- Problem-solving
- Fluid checks
- Oil changes
- Safety checks
- Vehicle inspection
- Replacing parts
- Power tools
- Oil change expertise
- Multi-point inspection
- Inspecting vehicles
- Battery installation
- Safety compliance
- Tools and equipment handling
- Flexible schedule
- Workplace safety practices
- Relationship building
- Safety monitoring
- Fluid replacement proficiency
- Attention to detail
- Automotive lift operation
- Preventative maintenance planning
- Brake systems
- Technical manuals
- Documentation skills
- Brake inspection
- Road testing
- Vehicle oil change
- Bay maintenance
- Deadline driven
- Automobile repair
- Safety awareness
- Willing to learn
- Hardworking and dedicated
- Valid Driver's license
- Vehicle safety and maintenance
- Workshop organization
- Work area cleanliness
- Safe chemical handling
- Team player
- Hand and power tool operation
Timeline
Lube Technician - Millers Service
06.2024 - 11.2024
Roseville Area Highschool - High School Diploma,
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