Hayden Hewitt
Edmond,Oklahoma
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
4
4
years of post-secondary education
14
14
years of professional experience
Work History
Relief Food Service Manager
Oncue Express LLC
Oklahoma City, OK
08.2018 - Current
- Coordinated logistics for effective store coverage across multiple locations
- Managing Staff
- Scheduled staff shifts to ensure adequate coverage
- Monitored inventory levels to ensure product availability and reduce stockouts
- Customer Service
- Food Preparation
- Stocking/Ordering Product
- Executed cleaning tasks to uphold store hygiene standards
- Ensured compliance with health regulations and safety protocols consistently.
- Adhered to company food, safety, quality and sanitation policies.
- Maintained records of food inventory, supplies, and equipment.
- Resolved customer complaints promptly in a professional manner.
Retail Sales Associate
Goodwill
Edmond & Stillwater, OK
07.2016 - 08.2018
- Handled cash and credit payments accurately
- Organized fabrics into categories based on color and material based on color and material
- Assisted donors during drop-off to ensure smooth transactions and positive experiences
- Priced merchandise accurately to maintain consistent pricing strategy
- Separated items into designated categories
- Displayed textiles on racks to enhance visibility and accessibility
- Skills: Making Sales, Customer Service, Multi-Tasking, Interpersonal.
Sales Associate
Bricktown Candy
Oklahoma City, OK
11.2017 - 04.2018
- Handled customer payments at register at the register
- Restocked shelves with merchandise to ensure availability
- Managed customer inquiries by answering phone calls, ensuring timely support and enhancing customer satisfaction.
- Ensured cleanliness of store areas of store areas for customer satisfaction
- Facilitated sales transactions, assisting customers in product selection.
Host Shift Lead
Eskimo Joe’s
Stillwater, OK
08.2014 - 07.2016
- Led a team of staff members during busy shifts to ensure efficient service delivery.
- Communicated consistently with guests to enhance their dining experience
- Managed multiple responsibilities simultaneously to maintain service standards
- Transported food trays from kitchen to dining area to ensure prompt service.
- Aided wait staff by delivering food and drinks to tables promptly.
- Removed used dishes and wiped down tables to prepare for incoming guests.
- Skills: Shift Leading, Leadership, Hospitality, Restaurant Services, Multi-Tasking Customer Service.
Crew Trainer
McDonald's
Edmond, OK
12.2012 - 07.2014
- Trained new employees on operational procedures and customer service standards to ensure smooth integration into the team.
- Managed drive-thru customer orders and service
- Processed customer transactions efficiently
- Executed cooking tasks in a fast-paced kitchen
- Demonstrated food preparation skills in a restaurant
Crew Member
Cheezies Pizza
Edmond, OK
08.2012 - 10.2012
- Operated cash register, ensuring accurate transactions and providing friendly customer service
- Took orders over the phone, delivering prompt and efficient service to enhance customer satisfaction
- Prepared ingredients for cooking in a busy kitchen
- Handled various responsibilities simultaneously to support team operations
- Provided exceptional customer service and support in food and phone sales.
Education
High School -
Edmond Memorial High School
Edmond, OK 08.2010 - 08.2014
Some College (No Degree) - Business Marketing
Oklahoma State University
Stillwater, OKSkills
- Team management
- Inventory ordering and management
- Computer Literacy
- Adaptability
- Customer Service
- Conflict Management and resolution
- Effective Communication
- Staff management
- Food safety compliance
- Performance evaluation
- Effective communication
- Time management
- Training and development
- Shift scheduling
- Task delegation
- Shift leadership
- Retail sales
- Food preparation
- Proficient in Microsoft Word/Excel
Timeline
Relief Food Service Manager
Oncue Express LLC
08.2018 - Current
Sales Associate
Bricktown Candy
11.2017 - 04.2018
Retail Sales Associate
Goodwill
07.2016 - 08.2018
Host Shift Lead
Eskimo Joe’s
08.2014 - 07.2016
Crew Trainer
McDonald's
12.2012 - 07.2014
Crew Member
Cheezies Pizza
08.2012 - 10.2012
High School -
Edmond Memorial High School
08.2010 - 08.2014
Some College (No Degree) - Business Marketing
Oklahoma State University