Hayden Huckabay

Retail Keyholder

Dollar General

Deer Park, TX

07.2024 - Current

Assisted in general housekeeping to maintain store image.
Maintained accurate inventory levels by conducting physical counts of stock items.
Performed opening and closing procedures including counting cash drawers and preparing deposits.
Partnered with store leadership team to learn and understand management processes and reports.
Supervised bank deposits and security procedures to support store opening and closing.
Determined complete order accuracy by examining merchandise to verify price and quantity.
Conducted regular audits of employee activities in order to maintain compliance with established policies.
Directed and supervised staff performance.
Identified appropriate solutions to minimize issues and quickly solve problems.
Provided customer service, answered questions, and addressed complaints regarding merchandise or services.
Provided excellent customer service by responding promptly to inquiries and complaints.
Developed relationships with vendors to ensure timely delivery of merchandise.
Confirmed pricing accuracy throughout the store by performing price checks on items.
Processed payments using point-of-sale systems.
Greeted customers upon entry and assisted them in locating products.
Mentored newly hired staff in upselling techniques to improve sales.
Trained, managed and motivated employees to promote professional skill development.
Assisted with training new employees on company policies, procedures, and guidelines.
Counted and balanced registers.
Resolved issues between customers and staff members in a professional manner while maintaining company policies.