Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

HAYDEN HUTCHINSON

Davis,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated to providing excellent customer service. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Accounting Assistant

BCounts4You
Fair Oaks, CA
06.2024 - Current
  • Assisted with month-end and year-end close processes, preparing necessary journal entries.
  • Implemented program to create daily spreadsheets and streamline financial reporting.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Accurately recorded financial transactions through Xero and QuickBooks.
  • Maintained accurate financial records and documentation in compliance with company policies.
  • Processed payroll, calculated wages, deductions, and issued paychecks to employees.
  • Performed account analysis and reconciliations, including bank statements and inter-company general ledger accounts.
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.

Administrative Coordinator

Frontier Dental Laboratories
El Dorado Hills, CA
09.2022 - 06.2024
  • Streamlined administrative operations for increased efficiency
  • Coordinating and scheduling incoming cases, re-scheduling cases throughout lab, and scheduling outsourcing cases
  • Exceptional customer service answering and initiating a high volume of calls with Doctors and staff
  • Contributed to successful projects by providing essential administrative support and resource management
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers
  • Assisted with data collection, data entry and report generation on various departmental related activities
  • Strategized long-term business needs and applied customer feedback for process improvements.
  • Produced daily operations report forecasting staffing needs and production volume to support cost-reduction and service improvement initiatives.

Tasting Room Assistant Manager

1850 Wine Cellars
Sutter Creek, CA
04.2021 - 09.2022
  • Oversaw the day-to-day operations of the tasting room including tastings, visitor relations, and staff performance
  • Effectively suggested and sold wine & club memberships to customers
  • Increase club membership by 45% from time of hire
  • Responsible for detailed record keeping, inventory, and merchandise managed using Microsoft Office
  • Direct communication with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Trained and supervised tasting room employees

Registered Behavioral Technician

Center for Autism and Related Disorders
Folsom, CA
03.2019 - 04.2021
  • Enhanced client progress by designing and implementing individualized intervention plans based on Applied Behavior Analysis principles
  • Collected and recorded accurately detailed data on patient progress
  • Reviewed and implemented Clinical Supervisor feedback
  • Communicated effectively and compassionately with patients, families and colleagues
  • Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions
  • Provided a safe and supportive environment for patients, families and colleagues both on-site and in patients homes

Cook

Brookdale Senior Living Facility
Folsom, CA
01.2017 - 03.2021
  • Developed individualized meal options based on residents' specific nutritional needs.
  • Created a wide range of dishes according to menu specifications and chef's instructions.
  • Managed inventory and replenished supplies for pantry, fridges, and freezers.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Tasted all prepared dishes in order to check flavorings, texture, and presentation prior to serving them to residents.
  • Supervised and trained kitchen staff on proper preparation techniques.

Server

Brookdale Senior Living Facility
Folsom, CA
03.2016 - 03.2021
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Trained new employees on restaurant procedures and plating techniques.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Caregiver

Brookdale Senior Living Facility
Folsom, CA
02.2018 - 03.2021
  • Assisted with daily living needs to maintain self-esteem and general wellness
  • Built strong relationships with clients to deliver emotional support and companionship
  • Detailed patient chart documentation
  • Always maintained compliance with HIPAA requirements
  • Used consultative sales approach to understand customer needs and recommend relevant offerings
  • Fielded customer questions to share information about products, availability and pricing
  • Assisted customers with prompt and polite support in-person and via telephone

Manager's Assistant

The Color Run
Folsom, CA
07.2013 - 08.2017
  • Coordinated and executed over largescale events annually, including logistics, vendor management, and attendee experience.
  • Managed inventory of event supplies and equipment, ensuring availability and condition for upcoming events.
  • Maintained accurate records of expenses associated with each event.
  • Assisted in creating signage and other printed materials required at the event site.
  • Established and maintained relationships with key stakeholders, including vendors, sponsors, and community leaders.
  • Compiled feedback from attendees regarding their experience at the event.

Floor Associate

Petco Animal Supplies Stores Inc.
Santa Rosa, CA
03.2013 - 09.2013
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Performed basic health checks on each animal under my supervision.
  • Assisted with adoption processes by introducing potential adopters to available animals.
  • Observed changes in behavior or physical condition of animals in order to alert supervisors or owners if any issues arise.
  • Ensured the safety of animals in my care by monitoring their behavior and providing appropriate guidance.

Administrative Office Assistant

Divinitatis Consulting
Rancho Murieta, CA
01.2011 - 02.2013
  • Checked personal and professional activities to remind employer of priority tasks and deadlines.
  • Maintained clerical correspondence via email and phone.
  • Provided assistance communicating, typing correspondence, and obtaining information.
  • Handled confidential documents and communications with discretion, safeguarding sensitive information.
  • Acted as the liaison between the executive and clients, maintaining strong professional relationships.
  • Organized and maintained digital and physical filing systems for easy access and retrieval of documents.

Animal Caretaker

Human Touch Animal Care
Rancho Murieta, CA
04.2010 - 02.2013
  • Established a personal animal care business and designed professional business cards.
  • Provided excellent customer service by responding promptly to inquiries.
  • Ensured animals' physical well-being through consistent nourishment and activity.
  • Handled a diverse range of animal species.
  • Fulfilled owners' specific requirements for their animals.
  • Provided specialized care tailored to the unique needs of each animal.

Education

Associate of Science -

Santa Rosa Junior College
Santa Rosa, CA

High School Diploma -

Visions In Education
Sacramento, CA

Skills

  • Customer Service Experience
  • Multitasker
  • Administrative Management
  • Data Research and Analysis
  • Computer Proficiency
  • Detailed Record Keeping

Certification

  • Itero caLABrate Certification
  • RBT - Registered Behavior Technician

Timeline

Accounting Assistant

BCounts4You
06.2024 - Current

Administrative Coordinator

Frontier Dental Laboratories
09.2022 - 06.2024

Tasting Room Assistant Manager

1850 Wine Cellars
04.2021 - 09.2022

Registered Behavioral Technician

Center for Autism and Related Disorders
03.2019 - 04.2021

Caregiver

Brookdale Senior Living Facility
02.2018 - 03.2021

Cook

Brookdale Senior Living Facility
01.2017 - 03.2021

Server

Brookdale Senior Living Facility
03.2016 - 03.2021

Manager's Assistant

The Color Run
07.2013 - 08.2017

Floor Associate

Petco Animal Supplies Stores Inc.
03.2013 - 09.2013

Administrative Office Assistant

Divinitatis Consulting
01.2011 - 02.2013

Animal Caretaker

Human Touch Animal Care
04.2010 - 02.2013

Associate of Science -

Santa Rosa Junior College

High School Diploma -

Visions In Education

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HAYDEN HUTCHINSON