Hayden Karki
Aspen,United States
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Zadig & Voltaire
Aspen , CO
07.2021 - Current
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened operational efficiency to remain cost-effective while maintaining quality service.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
- Introduced new products or services, increased marketing activities and improved customer service to drive sales.
Assistant Store Manager
Madhappy
Aspen , CO
02.2021 - 06.2021
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Sales Associate Supervisor
Club Monaco
Aspen, CO
01.2020 - 01.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new and potential customers.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
High School Diploma -
Denver Online Highschool
Denver Colorado 05.2021
Skills
- Sales Tracking
- Financial Statement Review
- Mathematical Calculation and Reasoning
- Customer Service Management
- Team Leadership
- Sales Coaching
- Customer Relations
- Inventory Tracking and Management
Timeline
Assistant Manager
Zadig & Voltaire
07.2021 - Current
Assistant Store Manager
Madhappy
02.2021 - 06.2021
Sales Associate Supervisor
Club Monaco
01.2020 - 01.2021
High School Diploma -
Denver Online Highschool
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