Hayden Lance
Fort Collins,CO
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
2
2
years of professional experience
Work History
Salesperson
AT&T
02.2022 - 10.2022
- Developed meaningful relationships with clients for increased loyalty and repeat business.
- Provided quick & effective sales pitches to customers to quickly get them to engage with current promotions and deals.
- Coached new hires on sales techniques.
- Soley conducted first round interviews for hiring prospects.
- Achieved or exceeded company-defined sales quotas.
- Used QPC software to quote customers and used a CMR system to track customer profiles.
Order Fulfillment Coordinator
Bed Bath & Beyond
10.2022 - 04.2023
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Minimized product damage during shipping by securely packaging items in appropriate materials.
Salesperson
Conn's Home Plus
04.2023 - 08.2023
- Worked to build relationships with customers.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Utilized CRM software to manage customer accounts and track performance metrics.
Student Mentor
AmeriCorps Program
08.2023 - Current
- Composed a caseload alongside staff members of high school students that struggle with grades and attendance.
- Established strong relationships with students, building trust and open communication channels for ongoing support.
- Monitored student academic progress, communicating with each student frequently and intervening to assist students experiencing difficulties.
- Identifying and implementing the correct interventions to help the student(s) become reengaged with their educational careers and aspirations.
- Joining and participating with the school’s support staff in a weekly Multi-Tiered Support Systems (MTSS) meeting, going over students that have been prioritized by teachers for social, emotional, or general grades and attendance concerns and coming to an agreed intervention or two that would in hopes boost the students success.
Education
High School Diploma -
Central High School
Cheyenne, WY05.2019
Skills
- Critical Thinking
- Motivation Techniques
- Academic advising
- Self-awareness
- Study strategies
- Interpersonal communication skills
- Decision-Making
- Relationship Building
Timeline
Student Mentor
AmeriCorps Program
08.2023 - Current
Salesperson
Conn's Home Plus
04.2023 - 08.2023
Order Fulfillment Coordinator
Bed Bath & Beyond
10.2022 - 04.2023
Salesperson
AT&T
02.2022 - 10.2022
High School Diploma -
Central High School
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