Hayden Michael
Lenoir,NC
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at Dollar General through innovative inventory management and stellar service. Skilled in time management and computer applications, adept at fostering stakeholder relationships and improving efficiency. Achieved significant improvements in guest experience at Planet Fitness, showcasing attention to detail and commitment to excellence.
Overview
2
2
years of professional experience
Work History
Content Creator
Self Employed Web
01.2023 - Current
- Boosted brand engagement by creating compelling social media posts and campaigns.
FT Associate
Dollar General
08.2023 - 10.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Front Desk Sales Associate
Planet Fitness
05.2023 - 08.2023
- Handled cash transactions accurately, maintaining accountability for all financial exchanges at the front desk.
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Maintained an organized workspace, ensuring a welcoming environment for guests upon arrival.
- Improved customer satisfaction by providing exceptional front desk service and promptly addressing inquiries.
Education
High School Diploma -
West Caldwell High School
Lenoir, NC07.2022
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
Timeline
FT Associate
Dollar General
08.2023 - 10.2023
Front Desk Sales Associate
Planet Fitness
05.2023 - 08.2023
Content Creator
Self Employed Web
01.2023 - Current
High School Diploma -
West Caldwell High School
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