Summary
Overview
Work History
Education
Skills
References
Timeline
Hi, I’m

Hayden Player

Cope,SC
Hayden Player

Summary

Hardworking and passionate job seeker with strong skills eager to secure any level position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A detail oriented team player ready to offer my skills and strong work ethic to ensure the best results for everyone on my team.

Overview

4
years of professional experience

Work History

Willie B. Louis MD

Receptionist Administrator
08.2023 - Current

Job overview

  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Acted as first point of contact and set appointments for prospective clients.
  • Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.

Edisto High School

Head Softball Coach
08.2021 - Current

Job overview

  • Established clear goals and expectations for both individual athletes and the entire team, fostering accountability and commitment to improvement.
  • Kept field, facilities, and equipment organized and well-maintained.
  • Implemented policies for checking academic eligibility before and during time on team.
  • Collaborated with assistant coaches to develop comprehensive game plans tailored to each opponent''s strengths and weaknesses.
  • Led team to multiple playoff appearances through dedication to continuous improvement and a relentless pursuit of excellence.
  • Managed schedule of practices, games, and special events.
  • Developed strong relationships with athletes, parents, and staff to create a unified and collaborative community.

Edisto High School

Volleyball Coach
08.2021 - Current

Job overview

  • Provided guidance and mentorship to volleyball athletes to help reach full potential.
  • Collaborated with fellow coaches to share best practices, leading to overall program improvement.
  • Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
  • Created positive and encouraging environment to motivate athletes to give best efforts.
  • Improved team performance by developing and implementing strategic game plans and practice sessions.
  • Motivated athletes to continually improve their skills both on and off the court, resulting in increased success at competitive events.
  • Ensured athlete safety during practices and competitions by following proper protocols and guidelines.
  • Developed players'' teamwork abilities by organizing team-building activities and fostering a positive team culture.

Paradise Tanning Salon

Customer Service Representative
07.2020 - 08.2023

Job overview

  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.

Education

Orangeburg Calhoun Technical College
Orangeburg, SC

Associate of Arts
05.2022

Edisto High School
Cordova, SC

High School Diploma
06.2019

Skills

  • File Organization
  • Multi-line phone operation
  • Appointment Scheduling
  • Scheduling appointments
  • Facilities Management
  • Phone and Email Etiquette
  • Customer Service Management
  • Coaching and Mentoring
  • Relationship Building
  • Team Leadership
  • Motivational Leadership

References

Jimilynn Smith Kell 

Paradise Tanning Salon / Owner 

Phone: 803-422-1107


Rachael White

Willie B. Louis MD / Manager 

Phone: 803-308-0687


Amy Thompson 

Edisto Primary School / Teacher 

Phone: 803-707-0651

Email: amy.thompson@ocsdsc.org


Kelly Whisenhunt Hayden 

Branchville High School / Assistant Principal 

Phone: 803-308-9642

Email: kellyhayden.dt@gmail.com

Timeline

Receptionist Administrator

Willie B. Louis MD
08.2023 - Current

Head Softball Coach

Edisto High School
08.2021 - Current

Volleyball Coach

Edisto High School
08.2021 - Current

Customer Service Representative

Paradise Tanning Salon
07.2020 - 08.2023

Orangeburg Calhoun Technical College

Associate of Arts

Edisto High School

High School Diploma
Hayden Player