Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hayden Ramos

Norman

Summary

Hardworking Service Porter eager to fulfill a professional role to apply a proven history of customer satisfaction and dealership performance illustrated many years in related roles. Skilled in supporting dealership roles by applying advanced knowledge of dealership operations.

Overview

4
4
years of professional experience

Work History

Service Porter

Fowler Toyota
Norman
08.2023 - Current
  • Processed incoming vehicles for service and organized them in assigned locations.
  • Delivered shuttle transportation for customers during vehicle servicing.
  • Participated in tagging customer vehicles for service tracking.
  • Ensured vehicles met cleanliness standards before customer handover.
  • Moved and worked with vehicles to support sales activities.
  • Assisted with snow removal and management of winter upkeep.
  • Demonstrated dedication and work ethic through consistent attendance and top-level performance.
  • Drove vehicles to different areas of dealership to meet display standards.

Team Member

Chick-fil-A
Norman
06.2021 - 08.2023
  • Maintained a clean and organized work area throughout shift.
  • Participated in training sessions for new employees when needed.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Greeted customers upon entering the store with friendly demeanor.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Participated in team meetings to discuss strategies for improvement.
  • Collaborated with team members to maximize productivity and efficiency.
  • Resolved customer issues promptly in a professional manner.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Answered phone calls regarding inquiries about products or services.

Education

Some College (No Degree) - Criminal Justice

Oklahoma City Community College
Oklahoma City, OK

Skills

  • Conflict resolution
  • Customer service
  • Vehicle inspection
  • Regulatory compliance
  • Team building
  • Time management
  • Communication skills
  • Customer engagement
  • Quick learner
  • Goal oriented
  • Ensuring customer satisfaction
  • Cleanliness
  • Strong work ethic
  • Attention to detail

Languages

English
Native/ Bilingual

Timeline

Service Porter

Fowler Toyota
08.2023 - Current

Team Member

Chick-fil-A
06.2021 - 08.2023

Some College (No Degree) - Criminal Justice

Oklahoma City Community College

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