Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Hayden Shaffer

Hayden Shaffer

Colorado Springs,CO

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Banquet Server

Knoebel Events
09.2024 - Current
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up and broke down banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Provided friendly, courteous service to create memorable moments for guests.

Membership Services Representative

YMCA of the Pikes Peak Region
04.2024 - Current
  • Assisted prospective and established members in person or by telephone.
  • Helped members navigate systems, pay for services and resolve different concerns.
  • Maintained strict safety standards facility-wide and with every group.
  • Led tours of facility to show prospects amenities and other benefits of membership.
  • Enhanced member satisfaction by providing exceptional customer service and addressing concerns promptly.

Workshop Assistant

AR Workshop Colorado Springs
03.2023 - 04.2024
  • Improved workshop efficiency by maintaining a clean and organized workspace.
  • Increased overall workshop safety by implementing proper tool storage and maintenance procedures.
  • Maintained accurate inventory records, ensuring materials were readily available for project completion.
  • Taught numerous classes on DIY craft projects to include adults and children.
  • Handled customer concerns and complaints giving guest a better satisfied experience

Education

Bachelor of Science - Buisness Administration-Hospitality Management

University of Denver
Denver, CO

Skills

  • Strong teamwork
  • Time Management
  • Customer Service
  • Service prioritization
  • Cash Handling
  • CPR and BLS certification

Accomplishments

-Earned eagle scout award in 2021 and eagle scout of the year of for the Colorado American Legion in 2024

Certification

  • Certification in Basic Life safety and CPR for adults and children (2024,April)

Timeline

Banquet Server

Knoebel Events
09.2024 - Current

Membership Services Representative

YMCA of the Pikes Peak Region
04.2024 - Current

Workshop Assistant

AR Workshop Colorado Springs
03.2023 - 04.2024

Bachelor of Science - Buisness Administration-Hospitality Management

University of Denver

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Hayden Shaffer