Hayden Terrell
Montgomery,AL
Summary
Quality-driven Cashier Team Lead with background training new cashiers and guiding employees. Patient and professional when leading others and improving staff skills. Expert at offering positive feedback and constructive criticism for upbeat atmosphere, smooth operations and ideal customer experiences.
Overview
2
2
years of professional experience
Work History
Waitress/Cashier Team Lead
Chappy's Deli
Montgomery, Alabama
01.2019 - 03.2021
- Quickly and accurately counted drawers at start and end of each shift.
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Helped customers complete purchases, locate items and join reward programs.
- Generated routine reports and professional correspondence.
- Communicated with customers and team members to solve problems.
- Resolved escalated customer disputes with special actions such as discounts.
Voter Liaison
Montgomery Unite
Montgomery, Alabama
09.2020 - 11.2020
- Monitored, communicated and coordinated objectives of Montgomery Unite
- This was a temporary job for the duration of the 2020 Presidential election, and ended the day of election
- Provided information on available school and community resources.
- Forged and cultivated productive relationships with community members and potential partners.
- Handled 50 cases per day.
- Generated comprehensive reports regarding incidents, events and important business matters.
Education
Bachelor of Arts - Social Work
Auburn University-Montgomery
Montgomery, AL12.2023
High School Diploma -
Success Unlimited Academy
Montgomery, AL05.2020
Skills
- Reliable and Responsible
- Problem Solving
- Call Response and Transfer
- Customer Relations
- Data Analysis
- Social Perception
Timeline
Voter Liaison
Montgomery Unite
09.2020 - 11.2020
Waitress/Cashier Team Lead
Chappy's Deli
01.2019 - 03.2021
Bachelor of Arts - Social Work
Auburn University-Montgomery
High School Diploma -
Success Unlimited Academy