Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Horseback Riding Instructor
Academy Stables
Lafayette, CO
02.2021 - 05.2023
Assisted in the training of horses, including ground work and riding instruction.
Provided lessons to riders of all ages and skill levels.
Developed individualized lesson plans for each student based on their experience level and goals.
Enhanced students' confidence and progress by promoting diligence and determination with difficult tasks.
Educated students using customized teaching methods and hands-on curriculum.
Bartender
Homegrown Tap & Dough
Arvada, CO
08.2021 - 11.2021
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Performed opening and closing duties including restocking supplies.
Adhered to state regulations regarding serving alcohol responsibly.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Bartender
CityGrille
Denver, CO
02.2018 - 03.2020
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Made product recommendations to customers based on preference, food pairings and special promotions.
Balanced daily registers and generated sales reports to support financial and administrative objectives.
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Team Leader
Protein Bar
Denver, CO
12.2017 - 05.2018
Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
Fostered positive employee relationships through effective communication, training and development coaching.
Delegated daily tasks to team members to optimize group productivity.
Education
High School Diploma -
Essex North Shore Agricultural And Technical HS
Danvers
06.2012
Skills
Outstanding customer service
Safe serving knowledge
Marketing and sales experience
Food service
Service-oriented mindset
Anticipating guest needs
Client Relationship Building
Lesson Planning
Public Speaking
Group and Individual Instruction
Performance Monitoring
Differentiated Instruction
Group Instruction
Learning Skills Development
Certification
CPR Certified April 2023
First Aid Certified April 2023
TIPS Certified
Timeline
Bartender
Homegrown Tap & Dough
08.2021 - 11.2021
Horseback Riding Instructor
Academy Stables
02.2021 - 05.2023
Bartender
CityGrille
02.2018 - 03.2020
Team Leader
Protein Bar
12.2017 - 05.2018
High School Diploma -
Essex North Shore Agricultural And Technical HS
CPR Certified April 2023
First Aid Certified April 2023
TIPS Certified
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