Hayden Wilson
Denver,CO
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Horseback Riding Instructor
Academy Stables
Lafayette, CO
02.2021 - 05.2023
- Assisted in the training of horses, including ground work and riding instruction.
- Provided lessons to riders of all ages and skill levels.
- Developed individualized lesson plans for each student based on their experience level and goals.
- Enhanced students' confidence and progress by promoting diligence and determination with difficult tasks.
- Educated students using customized teaching methods and hands-on curriculum.
Bartender
Homegrown Tap & Dough
Arvada, CO
08.2021 - 11.2021
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Bartender
CityGrille
Denver, CO
02.2018 - 03.2020
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Made product recommendations to customers based on preference, food pairings and special promotions.
- Balanced daily registers and generated sales reports to support financial and administrative objectives.
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Team Leader
Protein Bar
Denver, CO
12.2017 - 05.2018
- Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
- Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
- Fostered positive employee relationships through effective communication, training and development coaching.
- Delegated daily tasks to team members to optimize group productivity.
Education
High School Diploma -
Essex North Shore Agricultural And Technical HS
Danvers06.2012
Skills
- Outstanding customer service
- Safe serving knowledge
- Marketing and sales experience
- Food service
- Service-oriented mindset
- Anticipating guest needs
- Client Relationship Building
- Lesson Planning
- Public Speaking
- Group and Individual Instruction
- Performance Monitoring
- Differentiated Instruction
- Group Instruction
- Learning Skills Development
Certification
- CPR Certified April 2023
- First Aid Certified April 2023
- TIPS Certified
Timeline
Bartender
Homegrown Tap & Dough
08.2021 - 11.2021
Horseback Riding Instructor
Academy Stables
02.2021 - 05.2023
Bartender
CityGrille
02.2018 - 03.2020
Team Leader
Protein Bar
12.2017 - 05.2018
High School Diploma -
Essex North Shore Agricultural And Technical HS
- CPR Certified April 2023
- First Aid Certified April 2023
- TIPS Certified
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