Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hayden Wilson

Denver,CO

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Horseback Riding Instructor

Academy Stables
Lafayette , CO
02.2021 - 05.2023
  • Assisted in the training of horses, including ground work and riding instruction.
  • Provided lessons to riders of all ages and skill levels.
  • Developed individualized lesson plans for each student based on their experience level and goals.
  • Enhanced students' confidence and progress by promoting diligence and determination with difficult tasks.
  • Educated students using customized teaching methods and hands-on curriculum.

Bartender

Homegrown Tap & Dough
Arvada , CO
08.2021 - 11.2021
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Performed opening and closing duties including restocking supplies.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.

Bartender

CityGrille
Denver , CO
02.2018 - 03.2020
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.

Team Leader

Protein Bar
Denver , CO
12.2017 - 05.2018
  • Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
  • Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
  • Fostered positive employee relationships through effective communication, training and development coaching.
  • Delegated daily tasks to team members to optimize group productivity.

Education

High School Diploma -

Essex North Shore Agricultural And Technical HS
Danvers
06.2012

Skills

  • Outstanding customer service
  • Safe serving knowledge
  • Marketing and sales experience
  • Food service
  • Service-oriented mindset
  • Anticipating guest needs
  • Client Relationship Building
  • Lesson Planning
  • Public Speaking
  • Group and Individual Instruction
  • Performance Monitoring
  • Differentiated Instruction
  • Group Instruction
  • Learning Skills Development

Certification

  • CPR Certified April 2023
  • First Aid Certified April 2023
  • TIPS Certified

Timeline

Bartender

Homegrown Tap & Dough
08.2021 - 11.2021

Horseback Riding Instructor

Academy Stables
02.2021 - 05.2023

Bartender

CityGrille
02.2018 - 03.2020

Team Leader

Protein Bar
12.2017 - 05.2018

High School Diploma -

Essex North Shore Agricultural And Technical HS
  • CPR Certified April 2023
  • First Aid Certified April 2023
  • TIPS Certified
Hayden Wilson