Hayden Young
Seattle,WA
Summary
Diligent and outgoing college student with three years of hands-on experience in customer service roles, complemented by current expertise as a skilled boba barista. Praised for delivering exceptional service and fostering positive customer relationships in fast-paced environments, handling diverse customer needs with a friendly demeanor and strong problem-solving skills. Eager to leverage practical experience and academic background to contribute effectively to any team while continuing to expand knowledge and skills in hospitality and customer service.
Overview
7
7
years of professional experience
Work History
Boba Barista
Happy Lemon
10.2023 - Current
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Boba Barista
TP Tea Chinatown
10.2022 - 10.2023
- Followed exact recipes for mixing and preparing beverage and food items.
- Learned special recipes and seasonal offerings for customers.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Listened carefully to customer requests and created personalized, delicious beverages, creating a connection with customers and increasing sales.
Crew Member
AMC Theatres
09.2021 - 08.2022
- Expressed strong guest service skills, kept guests satisfied, and improved overall guest experience.
- Maintained a clean, safe, and efficient environment, exceeding workplace expectations.
- Received a 10% raise due to commitment and excellent work ethic, reflected by performance evaluations.
Office & Library Assistant
Aki Kurose Middle School
10.2017 - 01.2019
- Answered visitor inquiries and redirected calls, offered assistance and support to visitors
- Managed office supplies and worked with staff to complete tasks in a timely and efficient manner.
Education
Associate of Science - Psychology
Seattle Central Community College
Seattle, WA2026
High School Diploma -
Cleveland High School STEM
Seattle, WA06.2024
Skills
- Excellent customer service skills
- Effective communicator
- Productive & efficient time management skills
- Fast and adaptive learner
- Ability to stay calm and efficient in high-pressure situations
Soft Skills
—
- Able to handle/organize cash and use register
- Basic computer skills
- Language (Korean - Beginner/Intermediate, Chinese - Beginner/Intermediate)
- CPR certified
- King County Food Handler's Permit holder
Hard Skills
Timeline
Boba Barista
Happy Lemon
10.2023 - Current
Boba Barista
TP Tea Chinatown
10.2022 - 10.2023
Crew Member
AMC Theatres
09.2021 - 08.2022
Office & Library Assistant
Aki Kurose Middle School
10.2017 - 01.2019
Associate of Science - Psychology
Seattle Central Community College
High School Diploma -
Cleveland High School STEM
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