Hayder Kadhum
Sacramento,California
Summary
Dedicated and driven individual with a strong educational foundation and diverse work experience in both retail and customer service roles. Currently pursuing a criminal justice degree, I am eager to use my skills and expertise to contribute effectively to a dynamic team or organization. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Machine Operator
STARWEST BOTANICALS, INC
05.2024 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Dealership Assistant
1st One Motor Sports
03.2024 - Current
- Developed systems for tracking important deadlines and deliverables, ensuring timely completion of projects and assignments.
- Conducted comprehensive research on industry trends, providing valuable insights to inform strategic decision-making processes.
- Provided essential administrative support by managing correspondence efficiently; screening calls and emails; following up promptly where necessary.
- Maintained inventory of office supplies and placed orders.
Law Office of Wing & Parisi
01.2024 - Current
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
Delivery Driver
DoorDash
01.2021 - Current
- Completed over 5,000 deliveries with a 4.9 customer service rating, reflecting a commitment to timely and accurate order deliveries
- Achieved the position of a Top Dasher, demonstrating reliability and consistency in meeting delivery commitments
- Upheld a strong understanding of navigation tools and traffic patterns, ensuring efficient delivery routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Team Associate
Walmart
07.2023 - 11.2023
- Delivered exceptional customer service by assisting shoppers with inquiries, locating products, and addressing concerns
- Contributed to operational tasks such as stocking shelves, maintaining store cleanliness, and participating in inventory management
- Collaborated with team members to optimize store layout and ensure a seamless shopping environment
- Contributed to warehouse positions like unloading the truck, counting pallets, filing paperwork for damaged items, disposing damaged items safely, and reporting to managers/supervisors after each task.
Team Lead/Supervisor
ALDO Shoe Store
04.2023 - 08.2023
- Led a team of associates, overseeing daily operations, online order fulfillment, while checking the quality and labels of orders prior to being shipped out, sales floor management, and stockroom organization
- Demonstrated strong leadership by providing guidance, training, and performance evaluations
- Collaborated with management to develop strategies to enhance customer experience and achieve sales targets.
Associate
Shiekh Shoes
01.2023 - 04.2023
- Efficiently managed stockroom duties, including inventory organization, restocking, and quality control
- Assisted customers on the sales floor, providing product information and recommendations, and ensuring a positive shopping experience
- Assisted with online orders to be shipped or picked up from our location without mistakes and errors with complete manager and customer satisfaction
- Operated the cashier, handling transactions accurately and managing the cash drawer.
Sandwich artist/ shift supervisor
Subway
03.2021 - 10.2021
- Demonstrated strong customer service skills, taking and preparing orders to meet customer preferences
- Assumed responsibilities as a shift supervisor when needed, overseeing team operations
- Managed cashier duties, cash handling, and conducted daily operational preparations for rotating shifts.
Education
Associate of Science - Criminal Justice
California State University
Sacramento, California06.2024
Graduated as a Junior -
Rio Americano High School
Sacramento, CA06.2022
Skills
- Leadership and team management
- Customer service excellence
- Inventory management and stockroom organization
- Cash handling and point-of-sale systems
- Strong communication and interpersonal skills
- Time management and multitasking
- Navigation and route optimization
- Microsoft Office Suite proficiency
- Teamwork and Collaboration
Accomplishments
- Consistently recognized at ALDO Shoe Store for exceptional leadership and performance as a team lead
- Maintained a high customer service rating as a DoorDash driver, earning the position of a Top Dasher
- Top seller/performer in the majority of my shifts at all jobs
Cover Letter
I am writing to express my strong interest in the opportunity to expand my skill set, knowledge, and networking system. With a robust educational background and comprehensive experience in retail, customer service, and leadership roles, I am enthusiastic about the prospect of contributing my skills to your dynamic team. As a current Bachelor of Science candidate in Criminal Justice at California State University, Sacramento, I have continuously strived for excellence, balancing a multifaceted academic journey alongside hands-on work experience. Commencing university at the age of 16, I am on track to graduate at 20, a testament to my commitment to both learning and professional development.
My employment history showcases my adaptability and proficiency in various roles. At Subway, I honed my customer service skills, swiftly transitioning to a shift supervisor, ensuring smooth operations and excellent service delivery. Subsequently, at Shiekh Shoes and ALDO Shoe Store, I excelled in inventory management, sales, and leadership, consistently achieving top performance and garnering accolades for exemplary leadership.
My tenure at Walmart further solidified my commitment to exceptional customer service, operational efficiency, and collaborative teamwork. Simultaneously, as a DoorDash delivery driver, I've completed over 5,000 deliveries, maintaining a stellar 4.9 customer service rating, earning the esteemed position of a Top Dasher. These experiences have sharpened my skills in inventory management, cash handling, and communication, ensuring a seamless and positive customer experience.
I bring to the table a set of skills encompassing leadership, customer service, inventory management, and time management, underpinned by a strong foundation in communication and fluency in both English and Arabic.
I am genuinely excited about the opportunity to bring my diverse skill set, passion for exceptional service, and commitment to succeed. I am eager to discuss in further detail how my background, skills, and achievements align with the needs of your team. Thank you for considering my application. I am looking forward to the possibility of contributing to your organization and would welcome the chance to discuss how I can be an asset to your team in more detail.
Sincerely,
Hayder Kadhum
References
Available upon request
Languages
Arabic
Native or Bilingual
Spanish
Limited Working
French
Limited Working
Armenian
Elementary
Timeline
Machine Operator
STARWEST BOTANICALS, INC
05.2024 - Current
Dealership Assistant
1st One Motor Sports
03.2024 - Current
Law Office of Wing & Parisi
01.2024 - Current
Team Associate
Walmart
07.2023 - 11.2023
Team Lead/Supervisor
ALDO Shoe Store
04.2023 - 08.2023
Associate
Shiekh Shoes
01.2023 - 04.2023
Sandwich artist/ shift supervisor
Subway
03.2021 - 10.2021
Delivery Driver
DoorDash
01.2021 - Current
Associate of Science - Criminal Justice
California State University
Graduated as a Junior -
Rio Americano High School
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