Hayes Mason
Lexington,KY
Summary
Exhibited strong leadership and adaptability, consistently achieving results while fostering customer satisfaction through effective communication and collaboration.
Overview
5
5
years of professional experience
Work History
Sales Associate
ECP Business Capital
Lexington, KY
10.2025 - 04.2026
- Enhanced customer experiences through effective communication and product knowledge.
- Developed relationships with clients to understand their financial needs and recommend appropriate solutions.
- Collaborated with team members to streamline sales processes and improve overall efficiency.
- Have a lot of experience with cold calling from this job as well. I believe I can talk to anyone and find needs within a possible client, and find the solution to that possible clients needs.
Golf Caddy
Lexington Country Club
Lexington, KY
04.2023 - 07.2024
- Delivered exceptional customer service to enhance client experience.
- Maintained cleanliness and order in caddy shack, ensuring all rental items accounted for.
- Organized bag drops prior to each round and cleaned clubs post-play.
- Provided detailed knowledge of game rules, etiquette, and safety regulations.
- Recommended suitable club selections based on individual playing abilities.
- Assisted golfers with decision-making strategies and course analysis.
- Offered encouragement and support to players throughout their rounds.
Furniture Deliverer
Norwalk Furniture & Design
Lexington, KY
08.2021 - 03.2023
- Assessed furniture for delivery and ensured safety of products.
- Resolved discrepancies between actual delivered items and those listed on the invoice.
- Provided assistance to customers in assembling furniture pieces with necessary tools.
- Inspected merchandise prior to loading it onto the truck to ensure accuracy of order fulfillment.
- Unpacked furniture items, set up, and installed them in the desired locations as per customer instructions.
Cashier
Man O War
Lexington, KY
05.2021 - 02.2023
- Organized promotional displays and arranged merchandise to drive sales.
- Conducted price checks for special orders and discounts as requested.
- Issued receipts, refunds, credits, or change to customers accurately.
- Stocked shelves with merchandise promptly to ensure product availability.
- Greeted customers and addressed inquiries regarding store products and services.
- Maintained cleanliness of checkout area, including countertops and floors.
- Followed security protocols for handling large sums of money efficiently.
- Balanced daily transactions using a computerized point-of-sale system.
Education
Bachelor of Science - Business Administration
Midway University
Versailles, KY05-2025
Skills
- Team collaboration
- Customer service
- Sales strategies
- Attention to detail
- Adaptability
- Problem-solving
- I acquire all these skills and more because, most importantly, I believe I have really good leadership skills I have been put in many situations, not only on sports teams but in the workforce as well, where people lean on me to make a decision
Timeline
Sales Associate
ECP Business Capital
10.2025 - 04.2026
Golf Caddy
Lexington Country Club
04.2023 - 07.2024
Furniture Deliverer
Norwalk Furniture & Design
08.2021 - 03.2023
Cashier
Man O War
05.2021 - 02.2023
Bachelor of Science - Business Administration
Midway University
References
- Layne Jones (859) 351-3868
- Otis Smith (859) 846-5302
- Mike Kehoe (270) 403-6128
- Maurice Holmes (270) 789-7663
Education and Training
other