Hayle Fatino
Wheatland,MO
Summary
Proven multitasker and exceptional communicator, adept at fostering guest relations and streamlining operations, as demonstrated at Smiths Restaurant. Excelled in cash handling and client satisfaction, enhancing financial accuracy and customer service experiences. Skillfully managed high-volume tasks with a strong work ethic and organizational prowess, significantly contributing to team efficiency and guest engagement.
Overview
12
12
years of professional experience
Work History
Pharmacy Technician
Hermitage Professional Pharmacy
Hermitage, MO
07.2025 - Current
- Processed and dispensed medications accurately according to prescriptions.
- Assisted pharmacists in patient consultations and medication therapy management.
- Maintained inventory levels by monitoring stock and placing orders as needed.
- Ensured compliance with safety regulations and proper handling of pharmaceuticals.
- Implemented organizational improvements to streamline pharmacy workflow processes.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Server
Smiths Restaurant & Bar
Collins, MO
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Legal Assistant
Cason, Edgett, Mahan, Lutjen, & Haddock
Clinton, MO
04.2020 - 11.2020
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
Server/Cook
Nemo Lanes Bowling Alley
Nemo, MO
03.2018 - 11.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
The Harbor Marina and Lounge
Hermitage, MO
04.2014 - 07.2018
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Server
Crappie Hole Bar and Grill
Hermitage, MO
04.2016 - 01.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
Administrative Assistant
Power Funding, LLC.
Weaubleau, MO
08.2014 - 10.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Biology
Southwest Baptist University
Bolivar, MOHigh School Diploma - General Education
Wheatland RII
Wheatland05.2014
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Task prioritization
- Bill computation
- Multitasking and organization
- Check payment processing
Timeline
Pharmacy Technician
Hermitage Professional Pharmacy
07.2025 - Current
Server
Smiths Restaurant & Bar
08.2024 - Current
Legal Assistant
Cason, Edgett, Mahan, Lutjen, & Haddock
04.2020 - 11.2020
Server/Cook
Nemo Lanes Bowling Alley
03.2018 - 11.2019
Server
Crappie Hole Bar and Grill
04.2016 - 01.2017
Administrative Assistant
Power Funding, LLC.
08.2014 - 10.2015
Server
The Harbor Marina and Lounge
04.2014 - 07.2018
Biology
Southwest Baptist University
High School Diploma - General Education
Wheatland RII