Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic

Haylee Arguello

Montrose,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Server position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Vendor Liaison

Robert Hall & Associates
09.2021 - 01.2024
  • Maintained accurate records of all transactions related to vendors including contracts, invoices, purchase orders, correspondence relating to negotiations or disputes in database systems.
  • Cleaned and sanitized seating areas between showings for adherence to sanitary standards.
  • Established strong rapport with key vendors through excellent interpersonal skills and proactive problem-solving abilities, resulting in long-lasting partnerships.
  • Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
  • Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.

Barista

Stabucks
08.2014 - 05.2018
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Optimized beverage presentation through creative garnishing techniques, elevating visual appeal of each drink served.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Performed opening and closing duties, ensuring dining area was clean and organized
  • Increased sales significantly by upselling higher-end products to customers.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
  • Rotated staff for adequate coverage and fair distribution of workload.

Cashier

In-N-Out Burger
10.2013 - 09.2014
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

High School Diploma -

Diamond Ranch High School
Pomona, CA
05.2012

Skills

  • Conflict Resolution
  • Active Listening
  • Product Upselling
  • Order Taking
  • Safe Food Handling Practices
  • Hospitality and Professionalism

Software

POS

Certification

(Expired) Food Handlers Cards- Los Angeles County

Timeline

Vendor Liaison

Robert Hall & Associates
09.2021 - 01.2024

Barista

Stabucks
08.2014 - 05.2018

Cashier

In-N-Out Burger
10.2013 - 09.2014

High School Diploma -

Diamond Ranch High School

(Expired) Food Handlers Cards- Los Angeles County

Haylee Arguello