medical records technician/administrative assistant/billing customer service representative
The Virginia Pediatric Group
Fairfax, VA
10.2024 - Current
Serves as a medical records technician/administrative assistant/billing customer service representative
Prepares, reviews, maintains and safeguards patient medical charts and records
Coordinates release of medical records in accordance with established laws, policies and regulations
Receives and processes referrals and insurance eligibility; checks and verifies medical statuses of patients; collects, obtains and updates legal documentation; works with patients and patient family members as required
Maintains both a manual filing system and uses an electronic filing system (Office Practicum) for client charts, immunization records, labs, and other medical documents through the system
Coordinates, receives, input and secures customers’ financial information for payments of rendered medical services
Performed accounts payable and accounts receivable functions on patient accounts, ensuring payments were properly input the system and reducing or eliminate debt owed through initiated outreach to patients
Interacts professionally with customers, doctors, nurses, insurance representatives and government case workers as well as co-workers in cross-functional organizations such as billing and scheduling
remote data entry analyst
Cornell University
Ithaca, NY
07.2023 - 08.2024
Served as a remote data entry analyst, entering financial information such as professors’ salaries, hours worked, travel expenses (per diem, lodging costs, transportation costs), supply and material costs into Cornell’s constituent management relationship system, Salesforce
Performed budget functions requiring the creation of professors’ custom live budgets and reviewed them for national and international events, ensuring projected costs stayed within established spend plans
Performed financial analysis on professor accounts to balance obligations and expenses, often requiring research to resolve out of balance issues
Performed accounts payable and accounts receivable functions on globally client accounts, ensuring professor services were delivered and related payments were received
Generated financial reports for management review
Collaborated with team members or supervisor regarding the financial health of professor and client accounts
Maintained confidentiality and security of sensitive information
daycare member
Tiny City Academy
Gainesville, VA
06.2022 - 08.2022
Served as a full-time daycare member providing children from different age categories with their needs
Operated classrooms alone daily
Served breakfast, lunch and dinner to children
Nurtured and fed infants and babies in a timely manner
Decorated classrooms to help make a more enjoyable learning experience
Taught various educational learnings and techniques to help with child development
Participated in weekly parades and events held by the facility
Created unique artwork and activities to aid children's motor skills
sales associate
The Children’s Place
Manassas, VA
06.2019 - 10.2019
Served as a sales associate providing exceptional service to customers when working the floor in the store or taking calls related to online orders
Operated a cash register and kept funds in balance with receipts necessary to pass audits
Ensured the fitting room and items on the floor were kept in an orderly fashion
Stayed abreast of promotion criteria in order to explain the details to customers
Researched industry trends to create displays which attracted more sales
Placed a high value on punctuality and worked hard to maintain an excellent record, consistently arriving at work in advance and staying late, if necessary
Education
Bachelor of Arts - International Studies
Hampton University
05.2024
Bachelor of Science -
Unity Reed High School
03.2020
Skills
7-year Spanish student
3-year Key Club member
3-year National Junior Honors Society
2yrs - Girl’s Rule organization
1yr - Psychology Club
Community Service projects (ie Environmental Clean-up, Hospital Volunteer)
AWARDS:
3-year Hampton University Dean’s List Student, 6-year IB Honors Student
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
medical records technician/administrative assistant/billing customer service representative
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