Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Receptionist
Jennifer Butler

Jennifer Butler

Sarasota,FL

Summary

To obtain a challenging career with the allowance of growth, while utilizing my customer service skills.

Overview

21
21
years of professional experience

Work History

Medical Billing Customer Service Representative

Gulf Coast Collection Bureau
01.2017 - 10.2024
  • Implemented tactics to retrieve past-due amounts, achieving payment recovery.
  • Streamlined billing processes for improved efficiency and reduced errors.
  • Actively participated in ongoing professional development opportunities, staying current with industry trends and emerging technologies related to billing systems.
  • Served as a key point of contact for external auditors during annual reviews, providing detailed documentation and explanations as requested.

Personal Shopper/Cashier

Wal-Mart Neighborhood Market
01.2017 - 08.2017
  • Present customers with prime merchandise assuring customer satisfaction
  • Process customers' orders through online grocery orders
  • Support customers for replacement orders and exchanges

Lobby person/Cashier

McDonald's
06.2016 - 01.2017
  • Counted money in cash drawers in an accurate manner
  • Greeted customers
  • Maintained clean and orderly dining areas

Cook/Child Care Assistant

Lakewood Ranch
01.2016 - 06.2016
  • Prepared all meals and snacks for students
  • Supervised and interacted with students
  • Assisted staff personal when needed

Student Aide

Shawnee Academy
01.2004 - 08.2005

Supported children with class assignments.

Cashier

Sunflower
01.2024 - Current

Processed customer transactions efficiently.

Server

Fountains Of Hope International
08.2016 - 01.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Votech Cosmetology
Sarasota, FL

AA degree - undefined

Manatee Community College
Bradenton, FL
09.1986

Skills

  • Cash (3 years)
  • Cash handling (3 years)
  • Customer Service (Less than1 year)
  • RECEPTIONIST (Less than1 year)
  • RETAIL SALES (Less than1 year)
  • Customer service
  • Cash handling
  • Cash register
  • Front desk
  • Cooking
  • Childcare

Additional Information

  • SKILLS:
  • Customer Service
  • Microsoft Suite
  • Communication Skills
  • Complaint Handling & Resolution
  • Cash Handling

Timeline

Cashier

Sunflower
01.2024 - Current

Medical Billing Customer Service Representative

Gulf Coast Collection Bureau
01.2017 - 10.2024

Personal Shopper/Cashier

Wal-Mart Neighborhood Market
01.2017 - 08.2017

Server

Fountains Of Hope International
08.2016 - 01.2017

Lobby person/Cashier

McDonald's
06.2016 - 01.2017

Cook/Child Care Assistant

Lakewood Ranch
01.2016 - 06.2016

Student Aide

Shawnee Academy
01.2004 - 08.2005

AA degree - undefined

Manatee Community College

Votech Cosmetology
Jennifer Butler