To obtain a challenging career with the allowance of growth, while utilizing my customer service skills.
Overview
21
21
years of professional experience
Work History
Medical Billing Customer Service Representative
Gulf Coast Collection Bureau
Sarasota, FL
01.2017 - 10.2024
Implemented tactics to retrieve past-due amounts, achieving payment recovery.
Streamlined billing processes for improved efficiency and reduced errors.
Actively participated in ongoing professional development opportunities, staying current with industry trends and emerging technologies related to billing systems.
Served as a key point of contact for external auditors during annual reviews, providing detailed documentation and explanations as requested.
Personal Shopper/Cashier
Wal-Mart Neighborhood Market
Sarasota, FL
01.2017 - 08.2017
Present customers with prime merchandise assuring customer satisfaction
Process customers' orders through online grocery orders
Support customers for replacement orders and exchanges
Lobby person/Cashier
McDonald's
Sarasota, FL
06.2016 - 01.2017
Counted money in cash drawers in an accurate manner
Greeted customers
Maintained clean and orderly dining areas
Cook/Child Care Assistant
Lakewood Ranch
Lakewood Ranch, Florida
01.2016 - 06.2016
Prepared all meals and snacks for students
Supervised and interacted with students
Assisted staff personal when needed
Student Aide
Shawnee Academy
East Stroudsburg, PA
01.2004 - 08.2005
Supported children with class assignments.
Cashier
Sunflower
Sarasota, FL
01.2024 - Current
Processed customer transactions efficiently.
Server
Fountains Of Hope International
Sarasota, FL
08.2016 - 01.2017
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Medical Billing Customer Service Representative at Wolcott, Wood and Taylor, IncMedical Billing Customer Service Representative at Wolcott, Wood and Taylor, Inc