Haylee Davis (Soto)
Bryson City,NC
Summary
Dynamic Peer Support Specialist with a proven track record at Cherokee Indian Hospital Authority, skilled in motivational interviewing and effective collaboration. Enhanced client recovery through empathetic guidance and advocacy, fostering a supportive environment. Committed to promoting mental health awareness and self-care management, ensuring clients navigate resources successfully.
Friendly, empathetic, and dedicated to providing compassionate support. Understanding mental health challenges and proficient in active listening and crisis intervention. Committed to fostering supportive environment and empowering others towards positive outcomes.
Overview
4
4
years of professional experience
Work History
Peer Support Specialist
Cherokee Indian Hospital Authority
02.2025 - Current
- Assisted individuals in navigating mental health resources and support services.
- Facilitated peer-led support groups to encourage open communication and sharing of experiences.
- Provided empathetic listening and guidance to enhance clients' coping strategies.
- Collaborated with multidisciplinary teams to coordinate care and improve client outcomes.
- Enhanced client recovery by providing emotional support and practical guidance.
Server
Anothny's/Derailed Bar And Grill
05.2022 - 12.2025
- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Adapted quickly to changing menu items and daily specials, providing informed recommendations to guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Barista
Blend Cafe
09.2023 - 02.2024
- Prepared and served high-quality coffee beverages according to established recipes and customer preferences.
- Assisted customers in selecting menu items, providing recommendations based on individual tastes.
- Operated espresso machines and other equipment efficiently to produce consistent product quality.
- Trained new staff on coffee preparation techniques and customer service protocols for improved performance.
Education
High School Diploma -
Swain County High School
Bryson City, NC06-2020
Skills
- Peer support ethics
- Recovery guidance
- Boundary setting
- Substance abuse awareness
- Self-care management
- Mental health advocacy
- Motivational interviewing
- Effective collaboration and interaction
- Conflict resolution
- Documentation and reporting
Timeline
Peer Support Specialist
Cherokee Indian Hospital Authority
02.2025 - Current
Barista
Blend Cafe
09.2023 - 02.2024
Server
Anothny's/Derailed Bar And Grill
05.2022 - 12.2025
High School Diploma -
Swain County High School