Summary
Overview
Work History
Education
Skills
Timeline
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Haylee Florez

Neenah,WI

Summary

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

2
2
years of professional experience

Work History

Barista

Caribou Coffee
Applton, WI
06.2024 - Current
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Operated cash registers to process customer payments.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Stylist- Promoted to Manager

Maurices
Appleton, WI
08.2022 - 11.2023
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Trained junior staff members in styling techniques and customer service standards.
  • Ensured that all styling areas were kept clean and organized at all times.
  • Analyzed sales data to inform future purchasing decisions for the business.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Ensured compliance with regulatory requirements and industry standards.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Education

High School Diploma -

Merrill High School
Merrill, WI
05-2024

Skills

  • Team Player
  • Active listener
  • Solid problem solver
  • Speedy and efficient
  • Team Leadership
  • Exceptional customer service
  • Professional Demeanor
  • Friendly telephone personality
  • Hospitable and friendly
  • Payment Processing

Timeline

Barista

Caribou Coffee
06.2024 - Current

Stylist- Promoted to Manager

Maurices
08.2022 - 11.2023

High School Diploma -

Merrill High School

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Haylee Florez