Haylee Florez
Neenah,WI
Summary
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
2
2
years of professional experience
Work History
Barista
Caribou Coffee
Applton, WI
06.2024 - Current
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Stylist- Promoted to Manager
Maurices
Appleton, WI
08.2022 - 11.2023
- Managed multiple tasks simultaneously while providing excellent customer service.
- Trained junior staff members in styling techniques and customer service standards.
- Ensured that all styling areas were kept clean and organized at all times.
- Analyzed sales data to inform future purchasing decisions for the business.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Ensured compliance with regulatory requirements and industry standards.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
High School Diploma -
Merrill High School
Merrill, WI05-2024
Skills
- Team Player
- Active listener
- Solid problem solver
- Speedy and efficient
- Team Leadership
- Exceptional customer service
- Professional Demeanor
- Friendly telephone personality
- Hospitable and friendly
- Payment Processing
Timeline
Barista
Caribou Coffee
06.2024 - Current
Stylist- Promoted to Manager
Maurices
08.2022 - 11.2023
High School Diploma -
Merrill High School