Summary
Overview
Work History
Education
Skills
Timeline
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Haylee Garza

Deer Park,TX

Summary

Proven track record in customer service and problem-solving, demonstrated at Dirt Cheap where I excelled in managing high-stress situations and resolving customer complaints, boosting loyalty. Adept in critical thinking and a team player, I fostered strong relationships at Deer Park Animal Shelter, enhancing animal welfare and client trust.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Dirt Cheap
03.2023 - 06.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company.
  • Responded to customer requests for products, services, and company information.

Animal Foster Care

Deer Park Animal Shelter
01.2018 - 05.2022
  • Enhanced animal welfare through proper nutrition, healthcare, and monitoring procedures.
  • Developed strong relationships with patients and families, fostering trust and open communication throughout the care continuum.

Volunteer

Retirement Home
08.2018 - 08.2019
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Education

High School Diploma -

Deer Park High School
Deer Park, TX
05.2022

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Team Player

Timeline

Customer Service Representative

Dirt Cheap
03.2023 - 06.2024

Volunteer

Retirement Home
08.2018 - 08.2019

Animal Foster Care

Deer Park Animal Shelter
01.2018 - 05.2022

High School Diploma -

Deer Park High School
Haylee Garza