Haylee Iodice
Salem,OR
Summary
Hardworking Bartender with extensive knowledge of cocktails, beer and wine. Friendly, open and committed to building customer base by providing positive service experience. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Owner/Food Truck Operator
Presto Sando
03.2023 - Current
- Managed day-to-day business operations.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Kitchen/Taproom Manager
B2 Taphouse & Brewery
06.2017 - 03.2023
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Served high customer volumes during special events, nights, and weekends.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Beverage Cart Attendant
Creekside Golf Course
05.2022 - 09.2022
- Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
- Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
- Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
Outside Service Attendant
Creekside Golf Course
05.2016 - 06.2017
- Managed inventory levels for supplies such as towels, tees, scorecards, pencils, ball markers to guarantee availability when needed most.
- Supported operations by effectively managing outside service areas, including bag drop, practice range, and cart staging.
- Enhanced customer satisfaction by efficiently greeting and assisting guests upon arrival at the golf course.
Server/Cashier
EATS
09.2014 - 02.2016
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Sprague High School
Salem, ORSkills
- Cleanliness standards
- Liquor, beer, and wine knowledge
- Foodservice experience
- POS experience
- Problem-Solving
- Strong multitasking
- Menu development
- Strong customer service
Timeline
Owner/Food Truck Operator
Presto Sando
03.2023 - Current
Beverage Cart Attendant
Creekside Golf Course
05.2022 - 09.2022
Kitchen/Taproom Manager
B2 Taphouse & Brewery
06.2017 - 03.2023
Outside Service Attendant
Creekside Golf Course
05.2016 - 06.2017
Server/Cashier
EATS
09.2014 - 02.2016
High School Diploma -
Sprague High School
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