Jacob Smith

Lakeview,OR

Summary

Dynamic leader and strategic planner with a proven track record at Smitty's Food Truck and The Laughing Clam. Excelled in small business operations and team building, enhancing operational efficiency and fostering a culture of collaboration. Achieved significant customer satisfaction and employee loyalty through innovative solutions and effective communication. Skilled in negotiation and conflict resolution, driving success and growth.

Overview

years of professional experience

Work History

Owner/Food Truck Operator

Smitty's Food Truck

05.2022 - 10.2024

Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Consulted with customers to assess needs and propose optimal solutions.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

Head Chef/Senior Kitchen Manager

The Laughing Clam

01.2008 - 05.2022

Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
Placed orders to restock items before supplies ran out.
Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Trained kitchen staff to perform various preparation tasks under pressure.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Hired, managed, and trained kitchen staff.
Monitored line processes to maintain consistency in quality, quantity, and presentation.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Created recipes and prepared advanced dishes.
Ensured timely delivery of all orders during busy services by implementing efficient workstations and streamlined plating processes.
Fostered a positive working environment by promoting teamwork and open communication among all kitchen staff members.
Maintained strict adherence to health department regulations by enforcing proper food handling practices throughout the kitchen area.
Arranged for kitchen equipment maintenance and repair when needed.
Led staff meetings to discuss upcoming events, address concerns or challenges, and reinforce company values as well as expectations within the workplace environment.
Implemented new recipes and modern cooking techniques to continuously improve the menu offerings and overall dining experience for guests.
Trained junior chefs in advanced culinary techniques and food safety procedures, helping them grow professionally within the industry.

Education

High School Diploma -

Grants Pass High School

Grants Pass, OR

06-2008

Skills

Small business operations
Verbal and written communication
Staff hiring
Negotiation
Hiring and staffing
Key partnership cultivation
Program creation and implementation
Strategic project planning
Effective leader
Scheduling

Staff training/development
Delegation
Recruitment
Problem-solving abilities
Multitasking
Reliability
Operational Efficiency
Team building
Conflict Resolution

Timeline