Aquila Sands
Alexandria,LA
Summary
Dynamic professional with extensive experience in small business operations and customer relations, notably as Owner/Operator of Sands Treata LLC. Proven track record in enhancing client satisfaction and loyalty through exceptional service and relationship building. Skilled in project management and financial oversight, driving repeat business and operational efficiency.
Overview
18
18
years of professional experience
Work History
Owner/Operator Mobile Food Truck
Sands Treata Llc
04.2013 - 11.2025
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Salad Chef
Walk On's Sports Bistreaux
06.2017 - 03.2019
- Followed established recipes accurately while also demonstrating adaptability in making adjustments based on ingredient availability or customer preferences.
- Maintained inventory levels through effective ordering practices, minimizing food waste and utilizing seasonal produce.
- Received consistent positive feedback from customers on taste and presentation of salads served.
- Collaborated with kitchen staff to develop new menu items and seasonal offerings, increasing variety and freshness in our dishes.
Customer Service Representative
StarTek Inc
08.2007 - 03.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associate Of Applied Business - Management
Louisiana Delta Community College
Monroe, LA11.2012
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business management
- Business planning
- Staff management
- Marketing
- Team oversight
- Financial management
Timeline
Salad Chef
Walk On's Sports Bistreaux
06.2017 - 03.2019
Owner/Operator Mobile Food Truck
Sands Treata Llc
04.2013 - 11.2025
Customer Service Representative
StarTek Inc
08.2007 - 03.2019
Associate Of Applied Business - Management
Louisiana Delta Community College
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