Lisa Simpson
Green Bay,WI
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
19
19
years of professional experience
Work History
Owner Operator Food Truck
Self Employed
03.2024 - Current
- Implement marketing strategies to increase brand awareness and attract new customers.
- Special event sales and participation in charitable community celebrations.
- Local networking to book events and shows.
- Manage day-to-day business operations. Planning and scheduling staff to appropriately reflect the business needs.
- Oversee daily operations, ensuring all tasks are completed accurately and efficiently by team members.
Rideshare Driver
Uber and Lyft
08.2017 - Current
- Achieve high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service. I am a 5 star driver on both platforms.
- Collaborate with fellow drivers to share insights on optimal routes or strategies for maximizing earnings during peak times.
- Manage time effectively, juggling multiple ride requests during peak hours for maximum efficiency.
- Monitor traffic patterns and adjust routes to minimize travel time.
Health Information Operations Supervisor
Ciox Health - Datavant
08.2014 - 12.2023
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Patient Service Representative
Aurora Medical Group
08.2005 - 10.2010
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Answered incoming calls, scheduled appointments and filed medical records.
- Built and maintained positive working relationships with patients and staff.
Education
Licensed Practical Nurse Degree -
Northeast Wisconsin Technical College
Green Bay, WISkills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Schedule Management
- Problem Solving
- Performance monitoring
- Task Delegation
- HIPAA Compliance
- Medical terminology knowledge
- Appointment Scheduling
- Healthcare industry understanding
Timeline
Owner Operator Food Truck
Self Employed
03.2024 - Current
Rideshare Driver
Uber and Lyft
08.2017 - Current
Health Information Operations Supervisor
Ciox Health - Datavant
08.2014 - 12.2023
Patient Service Representative
Aurora Medical Group
08.2005 - 10.2010
Licensed Practical Nurse Degree -
Northeast Wisconsin Technical College
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