Hi there! I live in Winter Garden, Florida with my amazing 10-year-old son, right beside the magic of Disney I actually grew up visiting here and always dreamed of living here one day, so getting to call this place home still feels pretty special Along with my corporate background, I am a mental health advocate, specifically for moms in postpartum and have had the honor of speaking on several panels I’m an outgoing, people-loving person who could probably talk to a wall—and I love making others feel comfortable, confident, and seen I am a natural leader by trade and pride myself in my work!
Haylee J Cunningham
Winter Garden,FL
Summary
Dynamic and results-driven professional with over 15 years of expertise in customer service, community relations, and operations. Currently serving as the Community Relations & Lifestyle Director at a premier 55+ Active Adult community in Winter Garden, FL, with a strong track record of leading cross-functional teams, including maintenance staff, leasing agents, and food and beverage personnel while ensuring daily operations are executed with exceptional professionalism. Highly adept at curating and executing upscale events both on and off property, maintaining robust vendor partnerships, and delivering seamless coordination alongside outstanding service. Recognized for fostering meaningful community engagement, enhancing resident satisfaction, and creating elevated, memorable experiences. Open to new opportunities in home services, property management, real estate, and event production.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Community Relations & Lifestyle Director
OnPlace LLC | Pulte Homes
Winter Garden, FL
09.2023 - Current
- As a Lifestyle Director and Community Relations Director at a 55+ active adult residential community, I plan and execute engaging events and seminars to foster a vibrant, active lifestyle for over 1000 residents. I also serve as a liaison between the home builder, our client, and residents, ensuring smooth communication and a positive community experience during the ongoing construction phase.
- Coordinated with vendors and suppliers to negotiate contracts and secure necessary resources for successful event execution
- Collaborated with cross-functional teams to develop event concepts and themes that aligned with client objectives, as well as managing the Food & Beverage onsite team
- Developed detailed event timelines, schedules, and production plans to ensure smooth operations during the entire event lifecycle
- Coordinated entertainment bookings such as live bands, DJs or performers aligning their schedules with the overall event program
- Managed multiple concurrent projects while adhering to strict deadlines and budgets
- Handled all Banquet Orders and rentals needed for each event
Senior Leasing Professional
NM Residential
Windermere, FL
06.2022 - 09.2023
- Senior leasing professional at the new 55+ Active Adult Community in Ocoee, Florida. Arya at Windermere houses approximately 148 units and five star amenities for our residents.
- Portray the property and amenities in a positive and upstanding fashion
- Reporting the property’s financial status, occupancy and expiring leases to property owners
- Maintain working knowledge of the property market and conduct weekly market surveys
- Negotiate leasing contracts to secure property occupation
- Facilitate housing repairs with tenants and maintenance staff
- Maintaining a positive resident retention rate and obtaining resident occupancy
- Investigating and resolving property complaints and rental violations
- Help and coordinate events for current and future residents (Le Wine + movie nights, Live Music, Chef Dinners)
Licensed Property Manager
Southcorp Properties
Gaffney, SC
09.2018 - 12.2021
- Assistant Property Manager specializing in Multifamily Residential Property of approximately 300+ units. On-site and on call Manager.
- Directing the supervision of all leasing and maintenance staff on property.
- Screening applicants according to company policies. Credit reports, referrals, etc.
- Skilled with Yardi, Yardi Voyager, and RentCafe.
- Overseeing move in inspections per guidelines.
- Setting appointments, showings, and maintaining an exceptional occupancy rate each quarter.
- Rent collections, delinquencies, evictions.
- Assisting in handling the accounts payable to each phase of our property and inputting invoices correctly.
- Marketing for new tenants and potential vendors.
- Running our Social Media for marketing and/or presentation of our property.
Assistant Branch Manager
Southern Management Corporation
Gaffney, SC
04.2017 - 09.2018
- Assistant Branch Manager at a personal loan financial institution.
- Signing loan documents
- Running and reviewing credit reports
- Balancing office checkbook and registers daily
- Preparing office for future audits that might occur
- Showing up on behalf of the company for court appearances when necessary
- Filling in for managers across multiple locations when absent
Licensed Pharmacy Technician
Rite Aid
Gaffney, SC
03.2013 - 05.2016
- Assist pharmacist and fellow technicians in daily duties
- Stocking of new inventory and disposing of old inventory per company policy
- Filling prescriptions
- Weekly inventory log
- Corresponding between pharmacies and insurance companies on the patients behalf to ensure the best service.
Education
Accredited Property Manager - Real Estate
South Carolina Real Estate Commission
Greenville09-2018
Diploma
Blacksburg High School
Blacksburg, SC05-2012
Skills
- Accounting
- Accounts Payable
- Accounts Receivable
- Administrative Experience
- Assistant Manager Experience
- Banquet Orders
- Bookkeeping
- Event Planning
- Fair Housing Regulations
- Hospitality
- Leadership
- Marketing
- Microsoft Office
- Office Management
- Payroll
- Property Leasing
- Property Management
- Decision-making
- Staff Management
- Yardi Software
Certification
- Pharmacy Technician (Certification) 01/2013 - 03/2015 Penn Foster Career School
- Certified Property Manager
- Certified Apartment Manager
Interests
Timeline
Community Relations & Lifestyle Director
OnPlace LLC | Pulte Homes
09.2023 - Current
Senior Leasing Professional
NM Residential
06.2022 - 09.2023
Licensed Property Manager
Southcorp Properties
09.2018 - 12.2021
Assistant Branch Manager
Southern Management Corporation
04.2017 - 09.2018
Licensed Pharmacy Technician
Rite Aid
03.2013 - 05.2016
Accredited Property Manager - Real Estate
South Carolina Real Estate Commission
Diploma
Blacksburg High School