Haylee Kelley
Moscow,ID
Summary
An effective communicator, adept at fostering customer relations and enhancing team productivity. In the U.S. Army, significantly improved kitchen operations and executed large food orders with precision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Cook Specialist
U.S. Army
09.2019 - Current
- Routinely inspected all equipment for proper functionality, promptly reporting any issues or concerns to proper chain.
- Demonstrated adaptability by quickly learning new recipes as menu items rotated seasonally or based on availability.
- Contributed to positive guest experiences by accommodating special dietary requests and modifications.
- Improved communication between members, resulting in smoother kitchen operations overall.
- Efficiently executed large catering orders, ensuring accurate preparation within tight time constraints for seamless event service.
Line Cook
Countrymen's Beirhall
12.2023 - 05.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Retail Cashier
Tristate Outfitters
09.2021 - 06.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.
Retail Clerk
Valley Wide Cooperative
06.2013 - 08.2020
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed returns and exchanges swiftly, maintaining customer satisfaction while adhering to store policies.
- Developed strong relationships with customers by delivering exceptional service and addressing their needs efficiently.
- Assisted with inventory management, conducting regular stock checks and restocking shelves as needed.
Education
Bachelor of Science - Food And Nutrition
University of Idaho
Moscow, ID05.2025
Associate of Arts - Culinary Arts
College of Southern Idaho
Twin Falls, ID12.2019
Skills
- Team leadership and direction
- Customer Relations
- Organizational abilities
- Professionalism and Courtesy
- Order Packaging
- Sanitation Procedures
- Food presentation
Additional Information
- Deployment to West Asia from August 2022- August 2023
- Treasurer for Sigma Alpha Sorority 2021-22 School year
Timeline
Line Cook
Countrymen's Beirhall
12.2023 - 05.2024
Retail Cashier
Tristate Outfitters
09.2021 - 06.2022
Cook Specialist
U.S. Army
09.2019 - Current
Retail Clerk
Valley Wide Cooperative
06.2013 - 08.2020
Bachelor of Science - Food And Nutrition
University of Idaho
Associate of Arts - Culinary Arts
College of Southern Idaho
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