Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Haylee Lujan

Andrews,TX

Summary

Empathetic professional with a strong background in customer service and special education support, demonstrated during roles at Devonian Elementary and various retail positions. Excelled in building relationships and enhancing customer loyalty, alongside providing exceptional support to students with special needs. Skilled in POS system operations and behavior management, achieving high accuracy and positive outcomes.different types of computer programs.

Overview

4
4
years of professional experience

Work History

Car Hopper

509 Drink Shop
05.2021 - 11.2021
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.
  • Memorized orders and maintained Number% accuracy in high-traffic times.
  • Assisted in training new car hoppers, sharing best practices for efficient service and effective communication.
  • Contributed to the overall positive atmosphere of the drive-in by maintaining a professional and upbeat demeanor during all interactions with customers and coworkers.
  • Contributed to team success through active participation in staff meetings and ongoing communication with coworkers and supervisors.
  • Built customer loyalty with friendly, attentive service and a genuine interest in satisfying their dining needs.
  • Increased efficiency in order processing by quickly and accurately entering orders into the point of sale system.

Cashier

Cavenders Boot City
05.2022 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Paraprofessional

Devonian Elementary
08.2023 - 12.2024
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
  • Collaborated with teachers to develop and implement individualized education plans for students with special needs.
  • Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
  • Provided one-on-one support to students with special needs, fostering supportive learning environment.
  • Contributed to development of Individualized Education Programs (IEPs), tailoring education to student needs.

Cashier

Lowe’s Market
01.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

High School Diploma -

Andrews High School
Andrews, TX
05.2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Written and verbal communication
  • POS system operations
  • Behavior management
  • Helping students with special needs
  • Special education support
  • Calm and patient demeanor
  • Data collection
  • Special education
  • Computer skills
  • Instructional support
  • Teacher support and collaboration
  • Student health and safety
  • Documentation
  • Emotional support
  • Relationship building
  • Social skills training
  • Reading and writing support
  • Clerical support

Timeline

Cashier

Lowe’s Market
01.2025 - Current

Paraprofessional

Devonian Elementary
08.2023 - 12.2024

Cashier

Cavenders Boot City
05.2022 - 11.2022

Car Hopper

509 Drink Shop
05.2021 - 11.2021

High School Diploma -

Andrews High School

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Haylee Lujan